Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
1
1
year of professional experience
Work History
Arcade Attendant
Roseland Bowl
Canandaigua, NY
11.2022 - 04.2024
Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
Improved revenue by promoting special deals and packages to customers during peak hours.
Assisted in the troubleshooting and repair of malfunctioning arcade machines for seamless gaming experiences.
Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
Front Desk Assistant
Roseland Bowl
Canandaigua, NY
11.2022 - 04.2024
Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about hotel services.
Streamlined check-in and check-out processes for improved efficiency and customer experience.
Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
Assisted management in maintaining room inventory and coordinating reservations to maximize occupancy rates.
Education
Associate of Science - Liberal Arts And General Studies
Finger Lakes Community College
Canandaigua, NY
05.2024
High School Diploma -
Midlakes High School
Clifton Springs, NY
06.2022
Trade Program - Animal Sciences
Wayne Fingerlakes Boces, Flint
Canandaigua, NY
06.2022
Skills
Payment Verification
Excellent Communication
Payment Processing
Patience and empathy
Cash handling proficiency
Teamwork and collaboration
Customer assistance
Positive attitude
Timeline
Arcade Attendant
Roseland Bowl
11.2022 - 04.2024
Front Desk Assistant
Roseland Bowl
11.2022 - 04.2024
Associate of Science - Liberal Arts And General Studies