Bright Appiah
Agona Duakwa ,C/R Ghana
Summary
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Overview
8
8
years of professional experience
Work History
Assistant Manager
El Capitano Eco Resort
Agona Duakwa, Central Region
01.2017 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Communicated regularly with customers to gain insights into their needs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned work and monitored performance of project personnel.
Education
High School Diploma -
Kwanyakoh Senior High Technical School
Agona Kwanyakoh06-2015
Skills
- Product and service knowledge
- Employee Scheduling
- Employee Performance Evaluations
- Cost Reduction
- Recruiting and interviewing
- Budget assistance
- Sales monitoring
- Compliance understanding
- Succession Planning
- Team motivation
- Cost Control
- Microsoft Office expertise
- Sales Growth
- Staff Training and Development
Affiliations
- Swimming, Cooking, Dancing, Reading and Writing
Languages
English
Professional
References
References available upon request.
Timeline
Assistant Manager
El Capitano Eco Resort
01.2017 - Current
High School Diploma -
Kwanyakoh Senior High Technical School
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