Bright E. Nwobi
Cincinnati,OH
Summary
CompTIA Security+ certified IT professional with hands-on experience in Networking, Windows Administration, Active Directory, IAM, and SIEM-based security monitoring across enterprise and cloud environments (Azure, AWS). Track record resolving technical incidents, enforcing access control, and maintaining 85%+ accuracy in high-volume operations. Comfortable with rotating shifts in fast-paced, security-conscious settings; seeking to bring this rigor to a Data Centre Operations role.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Custom Data Entry & Business Systems Associate
TRAK GROUP
01.2025 - Current
- Audited 5,000+ enterprise records weekly using Advanced Excel, improving data integrity and reducing reporting discrepancies across multiple operational systems.
- Executed structured quality assurance and data validation procedures that maintained 99%+ record accuracy while meeting aggressive production SLAs.
- Partnered with business stakeholders to investigate complex data anomalies, reducing processing delays by 20% through root-cause analysis.
- Supported enterprise users through Microsoft Teams, Remote Desktop, cloud collaboration tools, and Windows/macOS environments while adhering to corporate security standards.
Data & IT Support Associate
Custom Design Benefits
06.2024 - 12.2024
- Reconciled and validated 2,500+ healthcare benefits records using SQL and Advanced Excel, reducing processing exceptions by 20% while maintaining 99%+ data accuracy.
- Executed secure SFTP transfers and enforced access control procedures to safeguard sensitive information, ensuring adherence to organizational privacy and security standards.
- Investigated and resolved 40+ technical and data processing incidents weekly, partnering with cross-functional teams to restore production workflows within SLA targets.
Logistics / Data Analyst
Global Experience Specialist / Spiro
08.2022 - 05.2024
- Verified and maintained operational data in Excel, ensuring accurate inventory records, reporting, and data integrity across business processes.
- Maintained OSHA-compliant work areas while ensuring inventory accuracy, operational organization, and adherence to safety procedures.
- Collaborated with cross-functional teams and project managers to coordinate daily operations, communicate workflow updates, and resolve process-related issues.
IT Support / Helpdesk Technician
Northern Kentucky University
03.2019 - 12.2019
- Resolved 30+ weekly Tier 1/Tier 2 incidents involving Active Directory, MFA, Windows 10/11, account provisioning, printers, networking, and application access.
- Utilized PowerShell, Windows administrative tools, and LogMeIn Resolve to troubleshoot remote endpoints across Windows and iOS environments.
- Reduced repeat incidents by documenting root causes and troubleshooting Windows PCs, printers, and peripheral devices.
Education
Bachelor of Science - Information Technology, Cybersecurity, Organizational Leadership
Northern Kentucky University
Highland Heights05.2025
Skills
- Technical Support & Systems: Microsoft Azure AD, AWS, Windows Administration, Active Directory, PowerShell, Tenable, SharePoint
- Information Security: Identity & Access Management (IAM), Access Control, Vulnerability Management, Incident Response, Security Monitoring, SIEM
- Analytics & Business Intelligence: Advanced Excel, SQL, Tableau, Power BI, Business Analysis, Data Visualization, Process Improvement, Stakeholder Management, Team Leadership, Logistics Operations
Certification
- CompTIA Security+ (January 2026)
- Business & Technology Development/Sales (December 2024)
Timeline
Custom Data Entry & Business Systems Associate
TRAK GROUP
01.2025 - Current
Data & IT Support Associate
Custom Design Benefits
06.2024 - 12.2024
Logistics / Data Analyst
Global Experience Specialist / Spiro
08.2022 - 05.2024
IT Support / Helpdesk Technician
Northern Kentucky University
03.2019 - 12.2019
Bachelor of Science - Information Technology, Cybersecurity, Organizational Leadership
Northern Kentucky University