Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bright Inkoom

Blacklick,OH

Summary

Versatile and results-oriented, I excel in operational control and teamwork, significantly enhancing production efficiency at Climate Master. My calm demeanor and problem-solving skills have led to exceptional customer satisfaction at Smart Carte, showcasing my ability to thrive in diverse roles. Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback. Seasoned Machine Operator with many years of experience operating and maintaining various types of manufacturing equipment. Polished in performing equipment inspections and preventive maintenance functions. Safety-conscious individual comfortable operating forklifts, overhead cranes, and jib cranes.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Smart Carte
Queens, NY
03.2022 - 11.2022
  • Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
  • Provided excellent customer service to resolve customer complaints promptly.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Engaged in conversations with customers to understand needs, resolve issues, and answer product questions.

Machine Operator

Climate amster
Oklahoma City, OK
06.2017 - 04.2021
  • Carry out regular safety checks on machinery before operation.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Collaborate with other departments when necessary for the successful completion of projects.

Machine Operator

Balon Corporation
Oklahoma City, OK
06.2014 - 02.2017
  • Set up and operate machine tools to produce precision parts and instruments.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Carry out regular safety checks on machinery before operation.

Education

High School Diploma -

Nsaba Presbyterian Senior High School
Ghana-West Africa
12-1996

Skills

  • Calm demeanor
  • Warehousing functions
  • Team development
  • Problem-solving
  • Production preparation
  • Operational control
  • Good communication
  • Teamwork and collaboration
  • Equipment operation

Timeline

Customer Service Representative

Smart Carte
03.2022 - 11.2022

Machine Operator

Climate amster
06.2017 - 04.2021

Machine Operator

Balon Corporation
06.2014 - 02.2017

High School Diploma -

Nsaba Presbyterian Senior High School
Bright Inkoom