Brigid Overman
Tacoma,WA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
8
8
years of professional experience
Work History
Sales Representative
LVMH
10.2019 - Current
- Assisted customers with prompt and polite support in-person.
- Fielded customer questions to share information about products, availability, and pricing.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Seasonal Position worked regularly around the Holidays.
Digital Artist
Freelance
03.2018 - Current
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Developed art and design concepts.
- Designed and executed original artwork for various private clients.
Social Media Coordinator
Spechie
11.2016 - Current
- Created and Managed social media content with consistent content and tone.
- Interacted with fans and clients in effort to take advantage of positive posts and feedback to boost brand identification.
- Applied current editing and photography tools to tell great stories.
- Researched and identified new opportunities for product and brand development.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
Security Officer
Allied Universal
02.2022 - 09.2023
- Responded quickly to incidents and assessed active situations for security concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Checked all baggage using X-ray machines, metal detectors and Garrett wands.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
Pet Care Specialist
Gen's Pet Care
09.2021 - 02.2022
- Enhanced pet health by providing daily exercise and proper nutrition.
- Conducted basic grooming services with baths, brushing and nail clipping.
- Taught pet owners how to care for pets, manage behaviors and maintain proper nutrition.
- Increased customer satisfaction through timely communication about their pets'' status and activities.
- Handled various breeds of dogs and cats, understanding their unique needs and behaviors.
- Trained, walked and exercised pets of different sizes and temperments.
Vape Clerk
Vapor Maven
01.2020 - 08.2020
- Upheld high standards of customer service by promoting and upselling new products and services.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Promoted and up-sold products and services to meet needs of customers.
- Increased sales by offering advice on purchases and promoting additional products.
Food Handler
Legendary Donuts
08.2016 - 08.2018
- Safely handle and prepare a variety of donut products, adhering to strict food safety and hygiene standards.
- Assisted in inventory management, ensuring adequate stock levels.
- Received consistently positive feedback from customers regarding the quality and presentation of prepared dishes.
- Maintained high customer satisfaction levels by preparing orders accurately.
Education
High School Diploma - Animation/Coding
(T.A.F.T.) Technology Access Foundation Academy
Auburn, WA07.2017
Skills
- Digital Art (10 yrs)
- Adobe Photoshop (4 yrs)
- Adobe Illustrator (4 yrs)
- Adobe Creative Suite (3 yrs)
- Typography (6 yrs)
- Writing Skills (2 yrs)
- Search Engine Optimization (SEO)
- Social Media Management
- Floral Design
- WordPress
- Animal Care
Accomplishments
- Achieved a Silver Plaque from Youtube through effectively accumulating over 100,000 subscribers through my Youtube Platform.
- Have met with Fred Seibert, Owner of Frederator.
- Hosted meet and greets in Las Angeles and New York City.
Timeline
Security Officer
Allied Universal
02.2022 - 09.2023
Pet Care Specialist
Gen's Pet Care
09.2021 - 02.2022
Vape Clerk
Vapor Maven
01.2020 - 08.2020
Sales Representative
LVMH
10.2019 - Current
Digital Artist
Freelance
03.2018 - Current
Social Media Coordinator
Spechie
11.2016 - Current
Food Handler
Legendary Donuts
08.2016 - 08.2018
High School Diploma - Animation/Coding
(T.A.F.T.) Technology Access Foundation Academy
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