BRIGITTE BAUMEYER
PARALLON
Granite City,IL
34
years of professional experience
Implemented strategies to improve collections, resolve complex claim issues, and ensure compliance standards while fostering high-performing healthcare teams.
Work History
Billing and Collections Insurance Supervisor
7 Years 5 Months- Supervise insurance collection operations while ensuring compliance with client billing, collection, and departmental policies.
- Hospital and physician insurance billing and collections meeting production goal of 50 per day.
- Lead, coach, and motivate staff to achieve individual, team, productivity, quality, and customer service goals.
- Monitor and analyze daily staff performance, time utilization, workflow metrics, and quality results to maximize team effectiveness.
- Coordinate with cross-functional teams and departments to ensure consistent policy implementation and operational success.
- Support performance management processes by providing feedback on production results, quality assurance, and performance improvement plans.
- Assist unit manager in maintaining client inventory by keeping accounts receivable days under 120.
Team Lead, Insurance Department
2 Years 10 Months- Assisted management in achieving production goals of 50 accounts per day per representative.
- Supported staff through coaching, issue resolution, client calls, and escalation management.
- Managed inventory assignments and follow-up activities to maintain accounts receivable performance targets.
- Prepared operational reports and performance data for management and client review meetings.
Appeals & Collections Specialist
1 Year 7 Months- Researched and resolved skilled nursing facility claims.
- Recovered revenue through denial appeals and underpayment resolution.
- Consistently exceeded productivity expectations while managing a high-volume workload.
Claims Entry Specialist
1 Month- Entered HCFA-1500 claims with accuracy while meeting daily productivity standards.
Accounts Receivable Specialist
9 Months- Managed and analyzed operational reports and resolved complex claims and adjustment issues.
- Processed ambulance, hospital, and physician claims using multiple healthcare systems.
- Provided training and support to staff to improve performance and productivity.
Global Transplant Analyst
13 Years- Managed transplant bundle billing, collections, appeals, reimbursement recovery, and payment disbursements.
- Oversaw global accounts from contract initiation through completion of care.
- Prepared financial reports, insurance correspondence, and Excel-based tracking tools.
- Increased departmental revenue by 37% while maintaining accounts receivable performance goals.
- Maintained expertise in ICD-9, CPT coding, timely filing requirements, and HIPAA compliance.
Payment Poster
2 Years 4 Months- Posted payments and contractual adjustments while resolving balancing discrepancies and special projects.
Office Manager – Edwardsville Physical Therapy Clinic
4 Years 6 Months- Managed clinic operations, insurance billing, collections, payment posting, and month-end closing activities.
- Supervised staff and maintained daily operational reporting and workflow management.
Education
Ward Clerk/Hospital Unit Secretary - Business Administration
Skills
Processed accounts receivable transactions efficiently.
Assisted with insurance collections to maximize revenue.
Supported the resolution of appeals and denials effectively.
Facilitated team leadership initiatives to enhance collaboration.
Provided staff training and coaching to improve performance.
Assisted in performance management processes to meet objectives.
Managed hospital and physician healthcare billing operations.
Resolved claims issues to streamline workflows.
Maintained HIPAA compliance in all operations.
Cultivated positive client relations to foster trust.
Contributed to process improvement initiatives for efficiency.
Created reporting and analytics for informed decision-making.
Utilized Microsoft Excel
Word
and PowerPoint for documentation.
Leveraged Epic
Meditech
Cerner
IDX
and Artiva systems experience.
Accumulated 30+ years in healthcare revenue cycle billing collections and appeals.
Gained 7+ years in healthcare revenue cycle leadership roles.
Achieved improvement in collections and reduction of claim denials.
Demonstrated strong expertise in insurance appeals and healthcare regulations.
Personal Information
Title: Insurance Billing and Collections Supervisor
Timeline
Billing and Collections Insurance Supervisor
PARALLON
04.2019 - CurrentRead More
Team Lead, Insurance Department
05.2016 - 03.2019Read More
Appeals & Collections Specialist
10.2014 - 05.2016Read More
Claims Entry Specialist
ROBERT HALF / ACCOUNT TEMPS
09.2014 - 10.2014Read More
Accounts Receivable Specialist
HEALTHCARE SUPPORT STAFFING
05.2013 - 02.2014Read More
Global Transplant Analyst
WASHINGTON UNIVERSITY SCHOOL OF MEDICINE
12.1999 - 12.2012Read More
Payment Poster
07.1997 - 11.1999Read More
Office Manager – Edwardsville Physical Therapy Clinic
MARINER HEALTH GROUP (MedRehab Incorporated)
01.1993 - 07.1997Read More
Southwestern Illinois College
Ward Clerk/Hospital Unit Secretary from Business Administration
Read More