Brigitte Delagarza
North Las Vegas,NV
Summary
Dynamic hairstylist with proven expertise at Fantastic Sams Cut & Color, excelling in customer service and advanced hair treatment techniques. Recognized for enhancing team performance and driving marketing initiatives, I leverage strong relationship-building skills to elevate client satisfaction and brand loyalty. Committed to continuous learning and professional development in the beauty industry. Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Hairstylist
Fantastic Sams Cut & Color
Las Vegas, Nevada
06.2017 - Current
- Managed cash register transactions and processed payments efficiently during checkout.
- Maintained accurate customer information records and documented services provided.
- Followed advanced techniques in hair coloring and treatment to achieve consistent results.
- Participated in discussions to develop effective marketing strategies for salon promotions.
- Attended trade shows and seminars to enhance knowledge of current hairstyling trends.
- Recommended appropriate treatment and styling products based on individual customer needs.
- Assisted stylists during peak periods to maintain workflow and service quality.
- Trained and supervised hairstylists and assistants to ensure high standards of service.
Manager
Great Clips Salon
Las Vegas, Nevada
02.2010 - 05.2017
- Recruited and hired qualified candidates for open positions.
- Coached and mentored team members to enhance job performance.
- Oversaw marketing initiatives, boosting brand awareness and sales.
- Developed customer service excellence program to elevate customer satisfaction.
- Conducted regular staff meetings to review progress and identify improvement areas.
- Managed inventory levels to meet demand while minimizing waste.
- Resolved customer complaints promptly to maintain positive brand reputation.
- Performed evaluations and provided coaching for team development.
Education
Associate of Applied Science - Cyber Security
DeVry University
Chicago, IL03-2025
Skills
- Network security and data protection
- Malware analysis and cyber threat assessment
- Incident response and problem solving
- Customer service and organizational skills
- Self-motivation
- Cash register operation
- Data entry
- Relationship building and management
Certification
- Certification in Information Technology Essentials with Honors, Feb 2023-Feb2024
Timeline
Hairstylist
Fantastic Sams Cut & Color
06.2017 - Current
Manager
Great Clips Salon
02.2010 - 05.2017
Associate of Applied Science - Cyber Security
DeVry University
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