Brigitte Figueroa

Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.

• Took notes and prepared reports on school day activities to provide to primary teacher.
• Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities.
• Developed rules and set goals to maintain order in classroom.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Provided instruction for students in core subject areas.
• Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
• Helped students develop life-long learning skills and good study habits.
• Managed over 100 calls per day.

Engaged with customers to effectively build rapport and lasting relationships.

• Solved customer challenges by offering relevant products and services.
• Increased sales by offering advice on purchases and promoting additional products.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
• Serving over 100 plus clients all over state of CT.

Delivered goods and products to customer on time and in excellent condition.

• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
• Coordinated efficient routes to avoid delays and optimize schedules.
• Planned and adjusted optimal routes based on traffic and weather conditions.
• Checked in with dispatch service and updated with current location.
• Increased driver/ parent communications by 100%