Brigitte Reynolds
Fremont,CA
Summary
Games associate and seasoned food service professional looking for new opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Games Associate
California's Great America
07.2024 - Current
- Answered guest questions to provide fun game experience.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Explained and demonstrated games and attractions to assist guests.
- Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Built and established positive relationships with patrons, team members and supervisors.
Store Associate
In-N-Out Burger
11.2023 - 05.2024
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Associate
Baskin Robbins
03.2023 - 11.2023
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Informed management of low stock items prior to running out completely.
- Greeted customers and provided menu information.
- Informed customers about current ice cream flavors, ingredients and nutritional information.
- Served and scooped ice cream, following sizing specifications.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Cleaned tables, chairs and dining areas after customer use.
- Trained new employees on proper food handling techniques and customer service standards.
- Processed payments on cash register and counted back bills and change to patrons.
- Scooped ice cream for sundaes and made milkshakes for patrons.
- Balanced the till at the end of each shift with 100% accuracy.
Associate
Popeyes
04.2021 - 11.2021
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Greeted customers to take food orders and provide information about menus.
- Promoted food items, beverages and desserts to increase sales.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Education
GED -
Fremont Adult And Continuing Education
Fremont, CA08.2024
Skills
- Upselling Strategies
- Store Maintenance
- Performance Tracking
- Customer Engagement
- POS Systems
- Communication
- Problem Solving
- Teamwork
- Critical Thinking
Certification
ServSafe Food Handler, November 2023
ServSafe Alcohol Server, May 2024
Timeline
Games Associate
California's Great America
07.2024 - Current
Store Associate
In-N-Out Burger
11.2023 - 05.2024
Associate
Baskin Robbins
03.2023 - 11.2023
Associate
Popeyes
04.2021 - 11.2021
GED -
Fremont Adult And Continuing Education