Brigitte Reynolds
Fremont,CA
Summary
Games associate and seasoned food service professional looking for new opportunities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Games Associate
California's Great America
07.2024 - Current
- Answered guest questions to provide fun game experience.
- Reported concerns, broken machines, and out-of-order games to supervisor.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Explained and demonstrated games and attractions to assist guests.
- Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
- Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Built and established positive relationships with patrons, team members and supervisors.
Store Associate
In-N-Out Burger
11.2023 - 05.2024
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Associate
Baskin Robbins
03.2023 - 11.2023
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Informed management of low stock items prior to running out completely.
- Greeted customers and provided menu information.
- Informed customers about current ice cream flavors, ingredients and nutritional information.
- Served and scooped ice cream, following sizing specifications.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Cleaned tables, chairs and dining areas after customer use.
- Trained new employees on proper food handling techniques and customer service standards.
- Processed payments on cash register and counted back bills and change to patrons.
- Scooped ice cream for sundaes and made milkshakes for patrons.
- Balanced the till at the end of each shift with 100% accuracy.
Associate
Popeyes
04.2021 - 11.2021
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Greeted customers to take food orders and provide information about menus.
- Promoted food items, beverages and desserts to increase sales.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Education
GED -
Fremont Adult And Continuing Education
Fremont, CA08.2024
Skills
- Upselling Strategies
- Store Maintenance
- Performance Tracking
- Customer Engagement
- POS Systems
- Communication
- Problem Solving
- Teamwork
- Critical Thinking
Certification
ServSafe Food Handler, November 2023
ServSafe Alcohol Server, May 2024
Timeline
Games Associate
California's Great America
07.2024 - Current
Store Associate
In-N-Out Burger
11.2023 - 05.2024
Associate
Baskin Robbins
03.2023 - 11.2023
Associate
Popeyes
04.2021 - 11.2021
GED -
Fremont Adult And Continuing Education
Similar Profiles
Cody LaiCody Lai
Retail Sales Team Member at California's Great AmericaRetail Sales Team Member at California's Great America
Daniel DolanDaniel Dolan
Operations Supervisor at Cedar Fair, California's Great AmericaOperations Supervisor at Cedar Fair, California's Great America
Tiandra LeeTiandra Lee
Ride Operator at California's Great AmericaRide Operator at California's Great America
Kelvin McMillanKelvin McMillan
Senior Technical Recruiter at MetaSenior Technical Recruiter at Meta
Tso Piao Lai ChangTso Piao Lai Chang
Shift Supervisor at StarbucksShift Supervisor at Starbucks