Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brigitte Reynolds

Fremont,CA

Summary

Games associate and seasoned food service professional looking for new opportunities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Games Associate

California's Great America
07.2024 - Current
  • Answered guest questions to provide fun game experience.
  • Reported concerns, broken machines, and out-of-order games to supervisor.
  • Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
  • Explained and demonstrated games and attractions to assist guests.
  • Monitored gaming activities in assigned area for gaming illegal actions or suspicious activities.
  • Welcomed and greeted customers, answered questions, and provided excellent customer service to contribute to memory-making experience.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Built and established positive relationships with patrons, team members and supervisors.

Store Associate

In-N-Out Burger
11.2023 - 05.2024
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Associate

Baskin Robbins
03.2023 - 11.2023
  • Restocked supplies of napkins, straws, spoons and other items as needed.
  • Informed management of low stock items prior to running out completely.
  • Greeted customers and provided menu information.
  • Informed customers about current ice cream flavors, ingredients and nutritional information.
  • Served and scooped ice cream, following sizing specifications.
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
  • Cleaned tables, chairs and dining areas after customer use.
  • Trained new employees on proper food handling techniques and customer service standards.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Scooped ice cream for sundaes and made milkshakes for patrons.
  • Balanced the till at the end of each shift with 100% accuracy.

Associate

Popeyes
04.2021 - 11.2021
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained safe food handling practices to prevent germ spread.
  • Greeted customers to take food orders and provide information about menus.
  • Promoted food items, beverages and desserts to increase sales.
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Followed health department regulations regarding food storage temperatures and sanitation guidelines.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.

Education

GED -

Fremont Adult And Continuing Education
Fremont, CA
08.2024

Skills

  • Upselling Strategies
  • Store Maintenance
  • Performance Tracking
  • Customer Engagement
  • POS Systems
  • Communication
  • Problem Solving
  • Teamwork
  • Critical Thinking

Certification

ServSafe Food Handler, November 2023


ServSafe Alcohol Server, May 2024

Timeline

Games Associate

California's Great America
07.2024 - Current

Store Associate

In-N-Out Burger
11.2023 - 05.2024

Associate

Baskin Robbins
03.2023 - 11.2023

Associate

Popeyes
04.2021 - 11.2021

GED -

Fremont Adult And Continuing Education

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Brigitte Reynolds