Brihanna D Romero
Alvin,Texas
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Being a part of the team will help on both parts grow and become a stronger company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Bergeson Chiropractic
Friendswood, TX
08.2024 - Current
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Updated customer information in databases regularly to ensure accuracy of records.
General Merchandiser
HEB Grocery Store
Manvel, TX
09.2023 - Current
- Developed and implemented merchandising strategies to increase sales.
- Organized product displays in HEB according to company guidelines.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Curbside Shopper
HEB Grocery Store
Friendswood, TX
05.2021 - 05.2022
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Assisted teammates with daily tasks during peak periods.
- Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Receptionist
America's Best Contacts and Eye Glasses Optical
Alvin, TX
06.2020 - 05.2021
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Greeted visitors entering establishment to determine nature and purpose of visit.
Education
Associate of Applied Science - Health Information Technology
San Jacinto College District
Pasadena, TXAssociate of Applied Science - Psychology
Alvin Community College
Alvin, TX01.2024
Diploma -
Alvin High School
05.2019
Skills
- Incidents Management
- Continuous Improvements
- Friendly, Positive Attitude
- Relationship Building
- Customer Service
- Fluent in Spanish
- Supervision & Leadership
- Training & Development
- Good Work Ethic
- Reliable & Trustworthy
Languages
Spanish
Professional
Certification
- Basic Life Support (BLS) Certification #: AHT-1685583735-6985-25522
Timeline
Front Desk Receptionist
Bergeson Chiropractic
08.2024 - Current
General Merchandiser
HEB Grocery Store
09.2023 - Current
Curbside Shopper
HEB Grocery Store
05.2021 - 05.2022
Receptionist
America's Best Contacts and Eye Glasses Optical
06.2020 - 05.2021
Associate of Applied Science - Health Information Technology
San Jacinto College District
Associate of Applied Science - Psychology
Alvin Community College
Diploma -
Alvin High School
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