Brijhani Beach
Miramar
Summary
Detail-oriented Personal Assistant experienced in managing schedules, coordinating travel, and handling sensitive matters with discretion. Known for anticipating needs, maintaining organization in fast-paced environments, and providing seamless behind-the-scenes support that allows principals to focus on their priorities. Brings a strong customer service background as a Customer Service Specialist, with excellent communication skills and a natural ability to build positive, professional relationships.
Overview
4
4
years of professional experience
Work History
Personal/Administrative Assistant
Elysian Imports
Plantation, FL
10.2024 - 02.2026
- Assisted in preparing meeting agendas and materials, ensuring effective communication.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Coordinated travel arrangements, maintaining cost-effectiveness and compliance with company policies.
- Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
- Improved document management, established systematic filing system that accelerated information retrieval.
- Coordinated schedules for executives, optimizing time management and enhancing productivity.
- Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
Customer Service Specialist
Right At Home Health Care
Hollywood, FL
04.2022 - 08.2024
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted clients in navigating healthcare options, ensuring understanding of services available.
- Maintained accurate records of client interactions and service requests using CRM software.
- Collaborated with healthcare professionals to coordinate care and improve patient satisfaction.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Enhanced customer satisfaction by resolving issues promptly and professionally.
Education
High School Diploma -
Miramar High
Miramar, FLSkills
- Multitasking and organization
- Meticulous attention to detail
- Advanced interpersonal skills
- Strong work ethic
- Business and marketing development
- Client relations and customer service satisfaction
- Sales growth
- Exceptional organization
Timeline
Personal/Administrative Assistant
Elysian Imports
10.2024 - 02.2026
Customer Service Specialist
Right At Home Health Care
04.2022 - 08.2024
High School Diploma -
Miramar High