My goal is to obtain a dynamic, challenging opportunity that contributes to a position as a Customer Service Specialist. Where I can utilize people-oriented skills to develop and promote a positive work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Chanel
Houston, TX
11.2022 - Current
Showed customers how to apply makeup and other products to achieve desired looks.
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
Beauty Specialist
Estee Lauder
Houston, TX
07.2020 - 12.2021
Explained and demonstrated proper use of products through actual application.
Prepared reports on returned and damaged products.
Assisted clients in finding specific items from shelves, checking supply room for additional inventory.
Provided skin care consultations and product recommendations to customers.
Developed specialized beauty regimens for clients based on their individual needs.
Brand Ambassador
Sephora
Houston, TX
01.2021 - 08.2021
Promoted positive company image through superior customer service experiences.
Introduced sales, promotions and other brand initiatives to gain customer loyalty.
Increased client profits by establishing strong brand representation through face-to-face marketing.
Conversed with customers to share information about products and services.
Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
Education
Associate of Arts - Business Administration And Management
Texas Southern University
Houston, TX
12.2020
High School Diploma -
Cardinal Ritter College Prep
St Louis, MO
05.2016
Skills
Licensed Cosmetologist
Upselling and Cross-Selling
Customer Engagement
Event Promotion
Payment Processing
Sales Expertise
Languages
English
Full Professional
Certification
Licensed Eyelash Technician - 2022
Timeline
Beauty Advisor
Chanel
11.2022 - Current
Brand Ambassador
Sephora
01.2021 - 08.2021
Beauty Specialist
Estee Lauder
07.2020 - 12.2021
Associate of Arts - Business Administration And Management
Lead Teacher, Biology & Biomedical Science at Sheldon Independent School DistrictLead Teacher, Biology & Biomedical Science at Sheldon Independent School District