High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
1
1
year of professional experience
Work History
Server / Host/Restaurant Busser
Pineapple Cafe
Elizabeth City, NC
06.2023 - Current
Worked summers only
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Delivered food orders promptly and courteously.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Handled money transactions accurately while following company procedures for handling cash payments.
Followed health safety guidelines when preparing and serving food products.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Greeted customers, answered questions and recommended specials to increase profits.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Cleaned tables and chairs to prepare dining area for next customers.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Served food and beverages to patrons and immediately remedied issues with orders.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Addressed complaints to kitchen staff and served replacement items.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Prepared checks, itemizing total meal costs and taxes.
Cat Sitter
Various Neighborhood Families
Elizabeth City, NC
05.2024 - Current
Conducted daily check-ins with cats to ensure their health and safety.
Provided food and water for the cats according to the owners' instructions.
Cleaned litter boxes, cages, and other areas of the home as needed.
Administered medications when needed in accordance with veterinarian's orders.
Gave special attention to elderly or ill cats by providing extra comfort and care.
Spent quality time with each cat during visits.
Communicated regularly with pet owners via phone calls or emails regarding updates on their pets while they are away.
Fed animals twice daily and refilled water dish.
Emptied litter boxes, refilled with fresh litter and cleaned animal bedding.
Church Nursery Worker
Salem Baptist Church
Elizabeth City, NC
04.2024 - Current
Provided a safe, secure and nurturing environment for children ages 0-5.
Served as an advocate for the physical, emotional and social needs of each child in care.
Collaborated with parents on their expectations for their children's growth and development.