Brinica Dukes
Memphis,TN
Summary
Motivated 25-year-old college student pursuing a degree in Applied Science and Nursing, set to graduate in May 09, 2025. Over three years of experience in cashier and stocking roles, known for creativity, collaboration, and sales-driven approach. Strength in providing high-quality customer service and excelling in multitasking within fast-paced environments. Seasoned retail expert with a solid track record of boosting sales and delivering top-notch customer service. Proficient in merchandising, inventory control, and team development. Priority is surpassing revenue goals and fostering strong customer connections. Broad retail background to contribute to the prosperity and expansion of a vibrant retail establishment. Effective at restocking and arranging merchandise in appealing ways. Upbeat and friendly team player with a positive attitude, always ready to take on any task.
Overview
5
5
years of professional experience
Work History
Overnight Stocker
Walmart
05.2023 - 09.2023
- Efficiently restocked shelves with merchandise to ensure adequate inventory levels for customers
- Maintained organization in stockroom and on sales floor to promote a clean and safe work environment
- Operated pallet jacks and other equipment to transport and move merchandise throughout the store
- Collaborated with team members to accurately fulfill store orders and meet stocking deadlines
- Demonstrated strong attention to detail when checking product quality and expiration dates as part of stocking process
Fulfillment Associate
Amazon
05.2022 - 09.2022
- Picked and packed customer orders accurately and efficiently in a fast-paced fulfillment center
- Utilized inventory management systems to monitor stock levels and replenish products as needed
- Maintained a clean and organized work environment to ensure smooth workflow and safe handling of merchandise
- Collaborated with team members to meet daily production goals and ensure timely order fulfillment
- Conducted quality control checks on outgoing orders to ensure correct items and quantities were shipped
Carhop/ Server
Sonic Drive In
08.2021 - 12.2021
- Provided exceptional customer service by greeting guests promptly and taking accurate food and beverage orders
- Delivered orders to customers' vehicles in a timely and friendly manner, ensuring accuracy and presentation
- Ensured cleanliness and organization of work area, including carhop station and dining areas
- Consistently upsold menu items and promoted specials to increase sales and enhance customer experience
- Collaborated effectively with kitchen staff to ensure orders were prepared correctly and delivered promptly
Carhop/ Server
Sonic Drive In
01.2020 - 07.2020
- Provided exceptional customer service by taking orders and delivering food to customers' cars in a timely and friendly manner
- Maintained cleanliness and organization of assigned work area to ensure a sanitary and enjoyable dining experience for guests
- Communicated effectively with kitchen staff to ensure accurate and efficient order delivery
- Handled cash and credit card transactions accurately and efficiently
- Uphold company standards for quality, service, and cleanliness at all times
Carhop/ Server
Sonic Drive In
09.2019 - 12.2019
- Provided exceptional customer service to guests by taking accurate orders and delivering food promptly and with a friendly attitude
- Managed multiple tasks efficiently, such as taking orders, refilling drinks, and processing payments, in a fast-paced environment
- Collaborated with kitchen staff to ensure food orders were prepared correctly and delivered to guests in a timely manner
- Maintained cleanliness of dining area and ensured all utensils and condiments were fully stocked for guests
- Accurately recorded and processed orders using POS system, ensuring accurate billing and seamless service for guests
Carhop/ Server
Sonic Drive In
01.2019 - 09.2019
- Greeted and assisted customers with menu selection, providing recommendations and taking accurate orders in a fast-paced drive-in restaurant setting
- Delivered orders promptly and accurately to customers' vehicles with a friendly and professional attitude, ensuring high levels of customer satisfaction
- Maintained a clean and organized workstation, restocked supplies, and handled cash transactions efficiently
- Demonstrated strong communication skills and a positive attitude while interacting with customers, addressing any inquiries or concerns in a timely and effective manner
- Collaborated with kitchen staff to ensure correct preparation and timely delivery of orders, maintaining a smooth and streamlined service flow
- Maintain a clean and organized workstation to adhere to health and safety regulations
Education
Associate in Applied Science - Nursing
Southwest Tennessee Community College
Memphis, TN05-2025
High School Diploma -
Bolton High Agri-stem High School
Arlington, TN05.2018
Skills
- Time management
- Communication
- Multitasking
- Attention to detail
- Patient
- Helpfulness
- Customer Service
- Math and Money skills
- Warehouse safety
- Efficient movement
- Cleaning
- Maintaining safety
- Strong work ethic
- Task prioritization
- Guest engagement
- Exceptional customer service
Personal Information
Age: 25
Timeline
Overnight Stocker
Walmart
05.2023 - 09.2023
Fulfillment Associate
Amazon
05.2022 - 09.2022
Carhop/ Server
Sonic Drive In
08.2021 - 12.2021
Carhop/ Server
Sonic Drive In
01.2020 - 07.2020
Carhop/ Server
Sonic Drive In
09.2019 - 12.2019
Carhop/ Server
Sonic Drive In
01.2019 - 09.2019
Associate in Applied Science - Nursing
Southwest Tennessee Community College
High School Diploma -
Bolton High Agri-stem High School
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