Brinley Fletcher
Cherry Hill,NJ
Summary
Dedicated professional seeking a challenging role where one can utilize customer service skills and apply strong interpersonal skills and genuine desire to meet customer needs.
Overview
3
3
years of professional experience
Work History
Dance Teacher's Assistant/Front Desk Assistant
SamCam's Dance Studio
09.2022 - Current
- Monitor student behavior to identify potential issues and address problems appropriately.
- Provide constructive corrections to encourage students to learn steps and improve dancing.
- Cultivate a positive learning environment by establishing clear expectations and fostering open communication between students, parents, and staff.
- Create a healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Motivate and encourage students to practice dance routines to work toward set goals.
- Respond to customer requests for merchandise, services, and company information.
- Exhibit high energy and professionalism when dealing with clients and staff.
- Responsible for greeting parents and dancers as well as assisting parents with any issues or concerns.
- Manage questions such as scheduling, booking sessions, payment verification, merchandise orders, and more.
- Send out email invoices to parents as a reminder to pay for classes.
Teacher's Assistant
Shining Lights Early Childhood Center
08.2021 - Current
- Keep classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Support classroom activities, tutoring, and reviewing work.
- Copy, organize and distribute classroom assignments or other paperwork.
- Organize materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Assist lead teachers with lesson plan creation and materials development.
- Work with lead teacher to monitor class schedule.
- Communicate with parents through Brightwheel to send updates throughout the day, answer any questions/concerns, or send out reminders.
- Communicate with parents in-person to discuss questions or concerns had at anytime.
Sports Photography Field Manager
Photoworks
09.2021 - 08.2024
- Ensured consistent customer satisfaction while managing front desk by providing important information about company, prices, mailing time, schedule, and specific photograph questions.
- Trained new employees in various areas of the job.
- Successfully using mathematical skills to process customers orders and take payment though cash, check, or card.
- Maintained keeping paperwork organized throughout the job.
- Directed teams to their appropriate location as well as check in coaches as they arrive and provide them with all necessary information as what to expect.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Efficiently set up and broke down all equipment quickly and safely in an organized fashion.
Education
High School Diploma -
Homeschooled
Cherry Hill, NJ06-2024
Skills
- Active Listening
- Critical Thinking
- Problem-solving abilities
- Customer Service
- Money handling abilities
- Communication
- Time Management
- Adaptability
- Documentation skills
- Fast Learner
- Technical Support
- Continuous Improvement
Timeline
Dance Teacher's Assistant/Front Desk Assistant
SamCam's Dance Studio
09.2022 - Current
Sports Photography Field Manager
Photoworks
09.2021 - 08.2024
Teacher's Assistant
Shining Lights Early Childhood Center
08.2021 - Current
High School Diploma -
Homeschooled
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