Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Brinley McEwen

Brinley McEwen

Logan,IA

Summary

Proven Brand Associate at Old Navy, adept in brand management and customer engagement, significantly enhanced shopping experiences through effective merchandising strategies and staff training. Leveraged sales expertise and customer service skills to drive brand awareness and loyalty, achieving notable customer satisfaction. Expert in inventory control and cleanliness, consistently delivering results beyond expectations.

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Overview

2
2
years of professional experience

Work History

Brand Associate

Old Navy
08.2023 - Current
  • Communicated product information with confidence and educated consumers about company.
  • Processed cashier transactions quickly and accurately, driving brand loyalty programs.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Completed floorsets, filled floor, and rang up customers.
  • Drove sales and service using suggestive selling techniques and observing non-verbal cues.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales.
  • Executed signage and markdown processes to meet productivity and pricing standards.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Placed new and existing brand products in competitive retail locations.
  • Showed understanding of customer's personal style and preferences when offering product advice.

Event Host

FatCats
05.2023 - 08.2023
  • Planned large-scale events such as trade shows, conferences and meetings.
  • Interviewed clients to understand event scopes of work and establish budgets.
  • Managed event logistics and operations.
  • Selected and ordered décor and event materials.
  • Coordinated schedules and timelines for events.
  • Hung up movie posters, banners and decorations for promotional events.
  • Trained new employees in proper theater procedures and policies to achieve employee efficiency.
  • Balanced cash drawers and prepared bank deposits for financial maintenance.
  • Greeted guests and welcomed patrons in support of company service policy.
  • Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
  • Educated patrons on current promotions and upcoming releases.
  • Monitored operations by writing daily reports and maintaining accurate sales records.
  • Ran concession stand by preparing food and serving drinks for patrons.

Associate

Herriman Ice Ribbon
12.2022 - 03.2023
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Utilized customer feedback to improve product offerings.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Concession Cashier

Cinemark
07.2022 - 12.2022
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Communicated stand offerings and answered guest questions regarding orders.
  • Handled cash and processed payments, sorting bills, and maintaining records of transactions.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.

Education

High School Diploma -

Mountain Ridge High School, Herriman, UT, US
Herriman
05.2024

Skills

  • Branding
  • Sales Support
  • Merchandising Strategies
  • Brand Management
  • Shipment Processing
  • Brand Awareness
  • Customer Relations
  • Customer Engagement
  • Staff Training
  • Sales expertise
  • Inventory Control
  • Scheduling
  • Customer Service
  • Cleanliness

Timeline

Brand Associate

Old Navy
08.2023 - Current

Event Host

FatCats
05.2023 - 08.2023

Associate

Herriman Ice Ribbon
12.2022 - 03.2023

Concession Cashier

Cinemark
07.2022 - 12.2022

High School Diploma -

Mountain Ridge High School, Herriman, UT, US
Brinley McEwen