Brinsley Graddy
SYLVESTER
Summary
Experienced with academic research, group projects, and time management. Utilizes research skills to gather and analyze data effectively, contributing to informed decision-making. Knowledge of collaboration techniques ensures successful teamwork and project completion.
Overview
6
6
years of professional experience
Work History
Overnight Stocker
Walmart
03.2022 - 10.2022
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Stocked designated items on shelves, end caps and displays.
- Completed inventory accounts to keep records current and promote accurate ordering.
Service Advisor
Lasseter Motor Company
03.2021 - 01.2022
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
Grocery Team Member
Walmart
04.2020 - 01.2021
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Assisted customers with purchases by providing knowledgeable recommendations and suggestions.
- Ensured timely completion of orders by coordinating with other departments for efficient fulfillment processes.
Customer Service Representative
Hometown Cleaners
11.2016 - 09.2017
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Science - Health Informatics
University of North Georgia
Dahlonega, GA12-2025
Associate of Science - General Studies
Abraham Baldwin Agricultural College
Tifton, GA05-2020
Skills
- Project management principles
- Research and analysis
- Computer programming basics
- HIPAA compliance
- Data systems
- Information security
Timeline
Overnight Stocker
Walmart
03.2022 - 10.2022
Service Advisor
Lasseter Motor Company
03.2021 - 01.2022
Grocery Team Member
Walmart
04.2020 - 01.2021
Customer Service Representative
Hometown Cleaners
11.2016 - 09.2017
Bachelor of Science - Health Informatics
University of North Georgia
Associate of Science - General Studies
Abraham Baldwin Agricultural College
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