Brinton Dunkley
Orlando
Summary
Dynamic leader with proven expertise in enhancing operational efficiency and customer satisfaction at Covenant Aviation Security. Excelled in mentorship, showcasing exceptional interpersonal skills and a keen attention to detail.
Federal regulations on how airport is to be run. (49cfr1542).
Overview
3
3
years of professional experience
Work History
GOAA Supervisor
Covenant Aviation Security
12.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Ensure safety of Passengers and employees.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Loss Prevention Investigator
Walmart
09.2021 - 09.2022
- Efficiently resolved cases involving external shoplifters, balancing compassion with firmness as required by each situation.
- Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
- Demonstrated adaptability by staying current on industry trends related to loss prevention, applying new techniques as necessary.
- Improved employee awareness on loss prevention through regular training sessions and workshops.
- Maintained detailed records of all loss prevention activities, providing valuable insights for future strategy development.
Education
Associate of Applied Science - Engineering
Caribbean Maritime Institute
Jamaica WI01-2011
High School Diploma -
St. Catherine High
St. Catherine Jamaica WI01-1992
Skills
- Mentorship values and attitude
- Training and mentoring
- Attention to detail
- Great management skill
- Great interpersonal skill
- Able to collect data and analyze it
Timeline
GOAA Supervisor
Covenant Aviation Security
12.2022 - Current
Loss Prevention Investigator
Walmart
09.2021 - 09.2022
Associate of Applied Science - Engineering
Caribbean Maritime Institute
High School Diploma -
St. Catherine High
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