Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bri'Nya Maddox

Waldorf,MD

Summary

Dynamic and results-driven professional with experience at TopGolf, excelling in customer engagement and event coordination. Proven ability to enhance guest experiences and promote brand loyalty through effective communication and creative problem-solving. Skilled in maintaining cleanliness and organization, ensuring a welcoming atmosphere while training new team members on operational excellence.

Overview

7
7
years of professional experience

Work History

Event Ambassador/Assistant Bartender

TopGolf
Oxon Hill, MD
06.2023 - Current
  • Engaged with guests to enhance event experiences and promote brand loyalty.
  • Coordinated logistics for events, ensuring smooth execution and adherence to timelines.
  • Trained new team members on customer service protocols and operational procedures.
  • Developed creative solutions to address guest inquiries and resolve issues promptly.

Server/Assistant Bartender

Crafty Crab
Waldorf, MD
06.2020 - 05.2023
  • Assisted servers in delivering food and beverages to enhance guest satisfaction.
  • Maintained cleanliness and organization of dining area to ensure a welcoming atmosphere.
  • Supported inventory management by restocking supplies and tracking usage levels.
  • Communicated effectively with kitchen staff to streamline order processing and delivery.

Caretaker

Playful Pup
White Plains, MD
05.2019 - 04.2020
  • Provided daily care and supervision for dogs, ensuring safety and well-being.
  • Administered feeding schedules tailored to individual dietary needs.
  • Executed regular exercise routines to promote physical health and socialization among pets.
  • Maintained cleanliness of play areas and kennels, adhering to hygiene standards.

Education

High School Diploma -

St. Charles High School
Waldorf, MD

No Degree - Criminal Justice

University of Maryland, Eastern Shore
Princess Anne, MD
05-2026

Skills

  • Customer engagement
  • Hospitality
  • Product Organization
  • Problem Solving
  • Product knowledge expertise
  • Cleanliness and hygiene

Timeline

Event Ambassador/Assistant Bartender

TopGolf
06.2023 - Current

Server/Assistant Bartender

Crafty Crab
06.2020 - 05.2023

Caretaker

Playful Pup
05.2019 - 04.2020

High School Diploma -

St. Charles High School

No Degree - Criminal Justice

University of Maryland, Eastern Shore
Bri'Nya Maddox