Briona Robinson
Colorado Springs,CO
Summary
Motivated and dependable college student with strong customer service experience in fast-paced restaurant environments. Skilled at multitasking, communicating with customers, and maintaining a positive attitude during high-volume periods. Known for reliability, teamwork, and learning quickly. Offering customer-focused approach with willingness to adapt quickly. Delivers attention to detail and efficiency in handling orders and transactions.
Overview
2
2
years of professional experience
Work History
To-Go Specialist & Hostess
Cracker Barrel Old Country Store
10.2024 - 07.2025
- Provided fast and accurate service for to-go orders, ensuring food quality, correct packaging, and timely pickups.
- Helped with and organized catering orders.
- Greeted guests, managed seating arrangements, and maintained an organized waitlist during peak hours.
- Answered phones, processed orders, and assisted with customer inquiries.
- Collaborated with kitchen and service teams to support smooth front-of-house operations.
- Maintained cleanliness in guest areas and upheld Cracker Barrel’s hospitality standards.
Server & Event Assistant
Q's Quisine
06.2023 - 07.2024
- Delivered friendly and attentive service to guests, taking accurate orders and ensuring food quality and satisfaction.
- Answered phones, scheduled reservations, and assisted with catering and event coordination.
- Supported event setup, food preparation, and customer service for special events.
- Processed payments, handled customer concerns professionally, and maintained a clean dining environment.
- Worked in a fast-paced environment while balancing multiple tasks efficiently.
Education
Biology
Howard University
Washington, District of Columbia, DC05-2029
High School Diploma -
Fountain Valley School of Colorado
Fountain, CO05-2025
Skills
- Customer Service & Hospitality
- Communication & Teamwork
- Point-of-Sale (POS) Systems
- Multitasking & Time Management
- Phone & Order Handling
- Event Support & Coordination
- Quick learner
Timeline
To-Go Specialist & Hostess
Cracker Barrel Old Country Store
10.2024 - 07.2025
Server & Event Assistant
Q's Quisine
06.2023 - 07.2024
Biology
Howard University
High School Diploma -
Fountain Valley School of Colorado