Brionna Adkins
St. Albans
Summary
Throughout high school and after graduation I had always had a interest in going into some field of first responding and/or the medical field. I come from a family full of caring hearts in the first responding industry. Helping people is who we are and who I was raised to be.
I am semi experienced with crisis management and emergency response. I've utilized advanced communication skills to maintain order and provide clear instructions. I have a strong understanding of multi-tasking under high adrenaline, stressful situations and prioritizing calls to ensure efficient service and public safety. With the classes I have endured they have taught me to be skilled in rapid decision making, effective communication and critical thinking under pressure. I'm exited to start my journey now and I'm eager to learn more to help establish my career as 911 dispatcher.
Overview
6
6
years of professional experience
Work History
Bartender
The Pitch
Dunbar, WV
09.2025 - Current
- Developed and executed creative cocktail menus, increasing patron engagement and satisfaction.
- Monitored bar operations to ensure adherence to safety protocols and efficient workflow during peak hours.
- Implemented upselling strategies that boosted sales while maintaining high-quality service standards.
- Collaborated with management to streamline bar operations, improving overall efficiency and service delivery times.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender/Server/Certified Trainer
Buffalo Wild Wings
Charleston, WV
09.2023 - 09.2025
- Learned to prepare and serve a variety of beverages in high-paced environment.
- Assisted in maintaining cleanliness and organization of bar area.
- Adapted quickly to customer demands and preferences for drinks.
- Supported team members during peak hours to ensure efficient service.
Manager/Bartender/Server
Cozumel Mexican Restaurant
Saint Albans, WV
04.2020 - 09.2023
- Led team in achieving operational goals through effective resource allocation and workflow management.
- Developed training programs to enhance staff skills and ensure adherence to safety standards.
- Implemented process improvements, resulting in increased efficiency across daily operations.
- Coordinated project timelines and deliverables, fostering collaboration among cross-functional teams.
- Accomplished multiple tasks within established timeframes.
Education
Diploma -
Penn Foster
03.2019
Skills
- CPR/First Aid certified
- 3 years of being a junior firefighter
- Fire I and 2 educated
- Hazmat Awareness & Operation certified
- Passed EMT skills exam
- Works Well Under Pressure
- Critical thinking
- Teamwork and collaboration
- Decision-making
- Stress tolerance
- Active listening
- Typing speed
- Public safety awareness
Timeline
Bartender
The Pitch
09.2025 - Current
Bartender/Server/Certified Trainer
Buffalo Wild Wings
09.2023 - 09.2025
Manager/Bartender/Server
Cozumel Mexican Restaurant
04.2020 - 09.2023
Diploma -
Penn Foster