Mackenzie Shipley
Baltimore,MD
Summary
Proven multitasker and critical thinker, I leveraged time management and customer service skills at Power Plant Live! to efficiently manage high-volume events. My background as a teacher and style assistant showcases my ability to foster relationships and ensure quality, highlighting my attention to detail and patience. Achievements include enhancing engagement and operational improvements.
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender/server
Power Plant Live!
08.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar and restaurant according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served customers
Teacher
Step By Step, Inc.
04.2024 - 09.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Followed cleaning procedures to ensure a strong safe environment for children, parents and staff.
Style Assistant
Target
07.2022 - 10.2023
- Implemented effective time-management strategies, allowing for prompt completion of multiple projects simultaneously.
- Assisted in visual merchandising, ensuring an attractive store layout for optimal product exposure.
- Advised patrons with chronic or potentially contagious scalp conditions to seek medical treatment.
- Evaluated new products off the truck for quality assurance before recommending them to customers.
Education
High School Diploma -
Dallastown Area Highschool
York Pa05-2022
Skills
- Attention to detail
- Critical thinking
- Time management
- CPR/First Aid certified
- Strong multitasking
- PPE
- Customer service
- Patience and tolerance
Certification
First Aid, CPR and AED course certified
Timeline
Bartender/server
Power Plant Live!
08.2024 - Current
Teacher
Step By Step, Inc.
04.2024 - 09.2024
Style Assistant
Target
07.2022 - 10.2023
High School Diploma -
Dallastown Area Highschool
Similar Profiles
Joel OkereJoel Okere
Rotational Electrician/Sr Field Technician at EKU Power Drives/Live Wire PowerRotational Electrician/Sr Field Technician at EKU Power Drives/Live Wire Power
KIPRONO RONALD NGENOKIPRONO RONALD NGENO
Safety Supervisor at Power Transmission and Controls Services (Kenya Breweries Limited) Nairobi plant and Kisumu plantSafety Supervisor at Power Transmission and Controls Services (Kenya Breweries Limited) Nairobi plant and Kisumu plant
Patrick YamsonPatrick Yamson
Electrical Technician at Power System Service AFRICA(PSS) - ArcelorMittal Power Plant ProjectElectrical Technician at Power System Service AFRICA(PSS) - ArcelorMittal Power Plant Project
Devin S. SmithDevin S. Smith
Pet Sitter at Friends and FamilyPet Sitter at Friends and Family
Geron BrooksGeron Brooks
Substitute Teacher, Relay Elementary School at Kelly EducationSubstitute Teacher, Relay Elementary School at Kelly Education