Jesse Flores
Dallas,TX
Summary
Dynamic professional with expertise in customer service and teamwork. Recognized for effective problem solving and exceptional communication skills, contributing to streamlined operations and elevated guest experiences.
Results-driven bartender with extensive experience in delivering top-notch customer service and improving operational efficiency. Skilled in inventory management, staff training, and building strong customer relationships to drive loyalty and increase sales.
Professional Bartender with extensive knowledge of spirits and engaging customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
6
6
years of professional experience
Work History
Bartender/Server
YardHouse Darden Restaurants
Dallas
02.2022 - 09.2026
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Prepared and served beverages following standard recipes and presentation guidelines.
- Managed bar inventory, ensuring stock levels aligned with operational needs.
- Assisted in training new staff on menu offerings and service protocols.
- Collaborated with kitchen staff to coordinate timely food and beverage delivery.
- Streamlined order processing, reducing wait times during peak hours.
- Implemented upselling techniques, contributing to increased sales revenue.
- Maintained cleanliness and organization of bar area, adhering to health standards.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Bartender/Server
Saltgrass Steakhouse
Arlington
10.2020 - 01.2021
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Assisted with inventorying beverage stock and bar supplies.
- Prepared garnishes by evenly slicing and pitting fruits.
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Upheld strict regulations for safe alcohol service and food safety.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
No Degree -
Lamar High School
Arlington, TXSkills
- Beverage service
- Collaboration
- Beverage crafting
- Alcohol service
- Safety adherence
- Sanitation practices
- Professionalism
- Beverage expertise
- Dining experience
- Employee mentoring
- Teamwork
- Team collaboration
- Analytical skills
- Guest experience
- Relationship building
- Problem-solving
- Consistent performance
- Relationship management
- Verbal communication
- Attention to detail
- Effective listening
- Customer engagement
- Fast learner
- Adaptability
- Detail-oriented
- Customer feedback
- Trustworthy service
- Professional teamwork
- Customer management
- Detail-oriented
- Opening procedures
- ID verification
- Cash handling
- Physical stamina
- Mixology techniques
- Age identification checks
- Ability to lift 30 pounds
Timeline
Bartender/Server
YardHouse Darden Restaurants
02.2022 - 09.2026
Bartender/Server
Saltgrass Steakhouse
10.2020 - 01.2021
No Degree -
Lamar High School