Delaney Gresham
Mesa,AZ
Summary
Skilled bartender with background in crafting classic and innovative cocktails, managing bar operations, and delivering exceptional customer service. Demonstrated ability to maintain high levels of cleanliness and organization while multitasking in fast-paced environments. Strong interpersonal skills ensure memorable guest experiences and foster repeat business. Successfully increased bar revenue through effective upselling techniques and efficient inventory management.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Bartender/Server
El Camino
02.2025 - Current
- Delivered prompt and attentive food and beverage service to enhance guest satisfaction. Executed all front of house positions, including changing kegs, restocking, bussing, dishwashing, food running, and serving tables, ensuring seamless operations. Contributed to menu creation and marketing efforts, supporting team objectives. Proficiently used RPower point of sale to conduct daily drawer counts and tip outs.
Manager
Diego Pops and El Camino
10.2023 - Current
- Led front-of-house and back-of-house operations, ensuring compliance with regulations and standards. Monitored daily sales and labor costs. Managed vendor relationships and conducted inventory counts. Analyzed key performance metrics to identify areas for operational optimization. Developed and modified menu options, processed refunds, and coordinated catering orders using Toast point of sale.
Bartender/Server
Diego Pops
08.2021 - Current
- Maintained thorough knowledge of the food and beverages to guide guests through menus. Created and managed cocktail menu, designing unique drinks to enhance guest experience. Stocked and tracked inventory in real-time during service to ensure availability of supplies. Calculated and distributed tip outs for bar staff, ensuring fair compensation and team morale.
Medical Assistant
Medical Dermatology Specialists
02.2021 - 09.2021
- Coordinated patient appointments, facilitated care with other offices and hospitals, and managed insurance operations to ensure seamless patient access to services. Informed patients on oncology and healthcare procedures to enhance understanding and compliance. Maintained patient records, prepared patients and rooms for exams and procedures, and assisted physicians during procedures to support efficient clinical operations.
Biochemistry research technician
Northern Arizona University
08.2019 - 12.2020
- Synthesized virus like particles and proteins for vaccine development. Executed testing procedures to ensure accurate particle formations to determine correct particle chains. Assisted teams in writing research papers and maintained daily logs for accurate record-keeping. Created and graphs and spreadsheets for data collection.
Education
Bachelors of Science - Biomedical Science, Minor in Chemistry
Northern Arizona University
Flagstaff, AZSkills
- Beverage service
- Cocktail mixing
- Menu development
- Inventory management
- Inventory tracking
- POS system operation
- Customer service
- Team leadership
- Adaptability and flexibility
Certification
ServSafe Food Handler Certification, Title 4 Certification, Bar Smarts spirits Course, Tequila, Mezcal, Sotol, bacanora, and wine and spirit training
LEADERSHIP/ VOLUNTEER EXPERIENCE
- NAU Powerlifting club, founder and Chair, 2020-01, 2020-12, Started a Powerlifting club focused on creating and empowering a community of health and growth focused individuals.
- Project C.U.R.E., Volunteer, 2020-01, Present, Organized donated medical supplies and equipment and packaged it for shipment to countries in need of medical aid. Trained groups of volunteers on the organizational layout of the warehouse to expedite operations.
- Gilbert Hospital, Emergency Room Volunteer, 2016-05, 2017-08, Assisted nurses in patient care to alleviate nurse and EMS overload. Cleaned ED rooms in preparation for incoming patients to decrease disease transmission.
Affiliations
- Lumberjack Scholars Award-Full tuition scholarship
- Magna Cum Laude
Accomplishments
- MVP award for Diego pops 2025-award given for most contributions to restaurant over the year.
Timeline
Bartender/Server
El Camino
02.2025 - Current
Manager
Diego Pops and El Camino
10.2023 - Current
Bartender/Server
Diego Pops
08.2021 - Current
Medical Assistant
Medical Dermatology Specialists
02.2021 - 09.2021
Biochemistry research technician
Northern Arizona University
08.2019 - 12.2020
Bachelors of Science - Biomedical Science, Minor in Chemistry
Northern Arizona University