Brionna Tremble
Hackensack,New Jersey
Summary
Compassionate Intake Coordinator known for high productivity and efficient task completion. Specialize in patient communication, data entry accuracy, and workflow management. Excel in empathy, active listening, and problem-solving to ensure patient needs are met with care and professionalism.
Overview
6
6
years of professional experience
Work History
Intake Coordinator
Regional Cancer Care Associates, Central Jersey Division
Hackensack, NJ
04.2023 - Current
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork.
- Maintained accurate records of client intakes in electronic database system.
- Conducted comprehensive interviews with potential clients to determine eligibility for services.
- Met regularly with clients to review progress towards established goals and objectives.
- Adhered to confidentiality guidelines when handling sensitive information about clients.
- Scheduled appointments and coordinated logistics for initial assessments and follow-up meetings.
Patient Care Coordinator
Optum Health United Health Care
Maywood, New Jersey
01.2022 - 03.2023
- Schedule appointments for new or established patients
- Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
- Verifies insurance eligibility and benefit information; informs patients of insurance benefits
- Assists patients with signing in and completing registration
- Enters and scans patient's demographic and insurance information into Epic
- Assists with other tasks as assigned
Front Desk Associate/Receptionist
Tenafly Pediatrics
Tenafly, New Jersey
01.2019 - 01.2022
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays
- Scans appropriate paperwork in patients' electronic chart
- Collects copayments and out-of-pocket reimbursement at check-out, balancing work at the end of their shift
- Responds to general billing questions or refers them directly to the billing office with any concerns
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
Education
High School Diploma -
Alief Hastings
Houston, TX06-2016
Business Management -
Bergen Community College
Paramus, New JerseySkills
- Customer service
- Organizational skills
- Office experience
- Data entry
- Charting and clinical documentation
- Patient Scheduling
Timeline
Intake Coordinator
Regional Cancer Care Associates, Central Jersey Division
04.2023 - Current
Patient Care Coordinator
Optum Health United Health Care
01.2022 - 03.2023
Front Desk Associate/Receptionist
Tenafly Pediatrics
01.2019 - 01.2022
High School Diploma -
Alief Hastings
Business Management -
Bergen Community College
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