Krystyn Cruz
Old Bridge,NJ
Summary
Dedicated and hard working medical Assistant non registered/ Medical receptionist working in the medical field for 10 years and at my current employer formally Regional Cancer Care , now known as Astera Cancer Care for going on 5 years at the end of this month. Currently enrolled in pre nursing Raritan Valley Community College with the end goal of becoming an Oncology Nurse.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Regional Cancer Care / Astera Cancer Care
10.2018 - Current
- Greeted patients at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Assisted in scheduling hospital chemotherapies and injections.
- Ran monthly, weekly scheduling reports.
- Monitored locations inbox messages, and personal inbox.
- Obtaining medical records for patient care.
- Answerig phone’s directing calls and assisting patients.
Clinical Assistant
Avenel Iselin Medical Group
11.2016 - 10.2018
- Interviewing patients obtaining medical history and measureing vital signs
- Entering patients history and cheif complaints into Elctronic Medical Records
- Drawing up and administiring any vaccinations patients may need
- Performing venipunctures .
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Assisted patients with basic care needs.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained up-to-date patient records with medical histories and test results.
- Coordinated with appropriate administrative staff to address clinical, operational, and financial questions.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient spirometry.
Assistant Office Manager
Comprehensive Pediatrics
07.2016 - 11.2016
- Verifying Insurance eligibility through Emdeon and Navinet
- Scheduling patients appoinments
- Overlooking office staff's daily tasks.
Assistant Supervisor
Ivy Pediatrics
02.2016 - 07.2016
- Maintaining office supplies and reordering when needed
- Teaching other office staff how to verify insurances and use the office supplies
- Making sure office supplies ran as it should .
Medical Assistant
Ivy Pediatrics
09.2014 - 07.2016
- Veryified patients insurances using Avality, Emdeon and Navinet
- Performing general office duties such as answering phones and scheduling appoinments
- Interviewing patients obtaining medical history and information .
Medical Assistant Extern
Plainfield Pediatrics
06.2014 - 07.2014
- Practicing medical terminology with office staff and Doctors
- Interviewing patients obtaining medical history
- Administering vaccinations to patients according to their vaccination schedule.
- Prepared exam and treatment rooms for patient visits, availing all necessary supplies and equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
- Completed EKGs and other tests based on patient presentation in office.
Life Skills Counselor
Opportunity Knocks
07.2013 - 06.2014
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervison.
- Plan, purchase, prepare, or serve meals to patients according to prescribed diets.
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
- Helped clients to identify challenges and set goals.
- Customized strategies based on individuals' goals and strengths and offered each positive reinforcement to continue progress against goals.
- Educated clients about important nutritional habits and how to plan healthy meals.
- Assisted with personal care appointments such as haircuts and doctors' appointments.
- Administered medications and helped clients set reminders to learn how to take important medications according to schedule.
Education
Associate Degree In Nursing - Nursing Science
Raritan Valley Community College
Somerville, NJMedical Assistant - Medical Assistant
Everest Institute
South Plainfield, NJ06.2014
High School Diploma -
Perth Amboy Vocation and Technical School
Perth Amboy, NJ06.2012
Skills
- Medical Terminology
- Scratch Test Allergy Testing Administring
- Verifying Insurances Online
- Customer Service
- Mail Sorting
- Spreadsheet Tracking
- Office Organization
- Cash Handling
- Call Routing
- File Organization
- Telephone Etiquette
- Scheduling
- Scheduling Appointments
- Verbal and Written Communication
- Complex Problem-Solving
Timeline
Front Desk Receptionist
Regional Cancer Care / Astera Cancer Care
10.2018 - Current
Clinical Assistant
Avenel Iselin Medical Group
11.2016 - 10.2018
Assistant Office Manager
Comprehensive Pediatrics
07.2016 - 11.2016
Assistant Supervisor
Ivy Pediatrics
02.2016 - 07.2016
Medical Assistant
Ivy Pediatrics
09.2014 - 07.2016
Medical Assistant Extern
Plainfield Pediatrics
06.2014 - 07.2014
Life Skills Counselor
Opportunity Knocks
07.2013 - 06.2014
Associate Degree In Nursing - Nursing Science
Raritan Valley Community College
Medical Assistant - Medical Assistant
Everest Institute
High School Diploma -
Perth Amboy Vocation and Technical School
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