Summary
Overview
Work History
Education
Skills
Timeline
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Brionna Winters

Ann Arbor

Summary

Hard working and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Forklift Operator

Costco Wholesale
10.2021 - Current
  • Loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Sales Associate

Von Maur
12.2021 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Night Manager

Piggly Wiggly Supermarket
04.2020 - 10.2021
  • Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.
  • Handled emergency situations calmly and professionally, coordinating with necessary personnel to ensure guest safety and minimal disruption to their stay.
  • Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Processed customer orders quickly and accurately to meet dispatch targets.

Education

Criminal Justice

Denmark Technical College
Denmark, SC

Associate of Arts - Photography

Washtenaw Community College
Ann Arbor, MI
12.2025

Skills

  • Forklift Operator Certification
  • Adaptable
  • Problem-Solving
  • Workplace Cleanliness
  • Stock Rotation
  • Critical Thinking
  • People Management
  • Customer service focus
  • Customer Service
  • Emergency response readiness
  • Team Building Capabilities
  • Employee Development

Timeline

Sales Associate

Von Maur
12.2021 - 08.2023

Forklift Operator

Costco Wholesale
10.2021 - Current

Night Manager

Piggly Wiggly Supermarket
04.2020 - 10.2021

Criminal Justice

Denmark Technical College

Associate of Arts - Photography

Washtenaw Community College

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Brionna Winters