Brionte Ross
Los Angeles,CA
Summary
Technical expert with exceptional experience with information systems, robotics, and networking. Currently working toward additional certifications including Linux+ and UI-Path Automation Management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Production Associate - Starlink
SpaceX
06.2024 - Current
- Assembly of satelite equipment used with Starlink network(HP, V4 mini)
- Unit testing including: electrical continuity and hiPot power tests, sky-tests for network connectivity, and calibration.
- Lockout Tagout trained, enabling safe troubleshooting of machinery and equipment.
- Rework QA/QC, issue spotting & CNC rework on units for PCBA reuse.
Return to College
LAVCC
01.2022 - Current
- Began pursuit of A.S Computer Science degree along with professional certification studies.
- Worked temp job as Technical support in a call center environment.
- Resolved issues with air purification systems, Samba data platform, and e-commerce platforms.
Robot Support Technician
Diligent Robotics
11.2022 - 11.2023
- Performed hardware repairs, provisioned robot access to staff, and maintained compliance with regulations.
- Analyzed network logs and generated reports after incidents involving unexpected robot behavior and network anomalies.
- Routine checks of network devices and sensors, analog & digital electrical/power testing, calibration, and more.
- Partnered with engineers for automation testing and software debugging, enhancing the autonomy of site robots.
Genius Bar - Tech Specialist II
Apple Inc.
08.2019 - 11.2021
- Provided training for new customers including businesses - consulting on iOS and MacOS features, utilizing MDM, and maximizing the Apple ecosystem.
- Analyzed complex data from kernel logs and troubleshooting systems - communicated findings to technical and non-technical users.
- Assisted 4-10 customers per hour daily with a wide array of issues including cloud usage, OS restore/updates, security concerns, network issues, and more.
Digital Marketing Analyst/IT Generalist
America Juice Co
06.2016 - 07.2019
- Researched and implemented core technologies for automating processes, including social media posting, generating reports, and B2B email marketing.
- Managed internal system updates and patches for marketing & sales.
- Achieved 20k+ organic followers, online sales up to 10k/month.
Education
Associate of Science - Computer Science
Los Angeles Valley College
05.2025
No Degree - Economics
University of Wisconsin, Stevens Point
Stevens Point, WISkills
- Troubleshooting/repairs: robotics, networks, light electrical
- System/computer networking & troubleshooting
- Command line proficiency
- Data analysis(Excel, SQL)
- Beginner Programming/Scripting(Python)
- Reliability Testing, QA/QC
Certification
- COMPTIA A+, Network+, Security+,
- Data Analytics, Google
Hobbies
Beach days & museum trips. Avid concert-goer. Science deep-dives.
Timeline
Production Associate - Starlink
SpaceX
06.2024 - Current
Robot Support Technician
Diligent Robotics
11.2022 - 11.2023
Return to College
LAVCC
01.2022 - Current
Genius Bar - Tech Specialist II
Apple Inc.
08.2019 - 11.2021
Digital Marketing Analyst/IT Generalist
America Juice Co
06.2016 - 07.2019
- COMPTIA A+, Network+, Security+,
- Data Analytics, Google
Associate of Science - Computer Science
Los Angeles Valley College
No Degree - Economics
University of Wisconsin, Stevens Point
Similar Profiles
Derrek ShipeDerrek Shipe
Integration Technician - Dragon at SpaceXIntegration Technician - Dragon at SpaceX
Sergio SandovalSergio Sandoval
CNC Machinist/Metal Spinner at SpaceXCNC Machinist/Metal Spinner at SpaceX
Rigoberto Pena JrRigoberto Pena Jr
Welder at SpaceXWelder at SpaceX