Briouna Taylor
Houston,TX
Summary
Experienced professional with a strong background in building community engagement and driving sales. Proven ability to mentor and support individuals, enhance customer satisfaction, and achieve sales targets. Skilled in event planning, conflict resolution, and administrative support, with a commitment to operational excellence, team leadership and managing inventory. Ready to contribute to the success of dynamic teams while promoting positive customer experiences.
Overview
5
5
years of professional experience
Work History
Student Resident Assistant
Texas Southern University Housing
Houston, TX
08.2022 - 07.2024
- The Resident Assistant (RA) is responsible for fostering a positive living environment, promoting community engagement, and providing support to residents in their assigned area. RAs serve as a resource, facilitator, and role model for students, helping them navigate their college experience. Organized and led social and educational events, significantly increasing resident engagement and community feeling. Support and Guidance: Acting as a mentor, offering support for personal and academic challenges. Policy Enforcement: Upholding university policies and addressing behavioral issues. Crisis Management: Responding to emergencies and providing assistance during crises. Communication: Serving as a liaison between residents and the housing administration.
Sales Associate
Bed Bath & Beyond
Beaumont, Texas
12.2022 - 01.2023
- The Sales Associate is responsible for providing exceptional customer service and driving sales in a retail environment. Key responsibilities include: providing top-notch customer service, assisting with product selection, and streamlining checkout processes to enhance the shopping experience. Sales Support: Promoting products, achieving sales targets, and maintaining knowledge of current promotions. Merchandising: Organizing and restocking merchandise, ensuring displays are appealing, and managing inventory. Team Collaboration: Working with team members to create a positive shopping experience, and support store operations. The Sales Associate plays a crucial role in enhancing customer satisfaction.
Secretary's Assistant
Texas Southern University student center
Houston, Tx
09.2021 - 12.2021
- The Secretary Assistant provides administrative support to ensure efficient office operations. Key responsibilities include: Streamlined administrative processes by effectively managing correspondence, scheduling appointments, and organizing files, boosting office efficiency. Communication: Answering phone calls and emails, directing inquiries, and relaying messages. Data Entry: Assisting with data management, including updating records and generating reports. Office Organization: Maintaining a clean and organized workspace, and assisting with supplies inventory. The Secretary Assistant plays a vital role in enhancing productivity and facilitating smooth communication within the office.
Sales Lead Keyholder
Journeys Kidz
Beaumont, Tx
11.2019 - 08.2021
- The Sales Lead is accountable for driving sales performance and overseeing a retail team. Their main responsibilities include supervising and motivating sales associates, developing sales strategies, engaging with customers to enhance satisfaction, and analyzing sales metrics to identify areas for improvement. This role is crucial in achieving sales goals and maintaining a positive team environment.
Education
High School Diploma -
Beaumont United
Beaumont, Tx 05-2021
Bachelor of Science - Administration of Justice
Texas Southern University
Houston, TXSkills
- Shelf merchandising
- Inventory cycle counting
- Product restocking
- Community building
- Mental health awareness
- Problem solver
- Student leadership
- Upselling
- Retail loss prevention
- Exceptional customer service
- Excellent communication skills
- Energetic, self-starter
- Strong leadership
- Store operations
- Opening and closing coordination
- Drawer counting
- Sales quotas
- Safety enforcement
- Scheduling
- Spreadsheet tracking
- Recordkeeping
- Basic accounting
- Proofreading
Timeline
Sales Associate
Bed Bath & Beyond
12.2022 - 01.2023
Student Resident Assistant
Texas Southern University Housing
08.2022 - 07.2024
Secretary's Assistant
Texas Southern University student center
09.2021 - 12.2021
Sales Lead Keyholder
Journeys Kidz
11.2019 - 08.2021
High School Diploma -
Beaumont United
Bachelor of Science - Administration of Justice
Texas Southern University
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