Brisa Longoria
Summary
Registration Access Specialist at University Hospital with 3+ years of experience in a healthcare setting. Proven ability to thrive in challenging environments, demonstrating exceptional attention to detail, strong organizational skills, and effective time management.
Overview
4
4
years of professional experience
Work History
Registration Access Specialist
University Health
12.2020 - Current
- Managed patient registration processes efficiently, ensuring accurate data entry and adherence to hospital policies
- Collaborated with healthcare providers to streamline patient intake and improve service delivery
- Addressed patient inquiries and resolved registration issues with professionalism and empathy
- Trained new staff on filing, phone etiquette and other office duties.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Engaged with patients to provide critical information.
- Followed document protocols to safeguard confidentiality of patient records.
- Provided excellent customer service to patients and medical staff.
- Verified patient insurance eligibility and entered patient information into system.
- Responded to inquiries by directing calls to appropriate personnel.
Education
High school diploma -
Thomas Jefferson High School
06.2019
Skills
- Customer service
- Adaptability
- Problem Solving
- Creativity
- Proficient in Typing
- Time management
- Teamwork
- Epic
- Microsoft Office
- Outlook
- Staff development
- Team collaboration
- Staff education and training
- Training assessment
- Employee onboarding
- Team leadership
- Training materials development
- Training tools and resources
Accomplishments
- Trained a Gold Award winner
- Successfully trained and onboarded new hires
Languages
Spanish
Timeline
Registration Access Specialist
University Health
12.2020 - Current
High school diploma -
Thomas Jefferson High School
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