Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Brisa Martinez

Yuma,Arizona

Summary

Certified pharmacy technician

Overview

5
5
years of professional experience

Work History

Sales Associate

Red Wing Shoes
02.2025 - Current
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

certified pharmacy tech

Walgreens
04.2023 - 01.2025
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Identify the needs of customers promptly and efficiently
  • Help to protect the community by offering vaccines
  • Resolved prescriptions rejection issue like third party billing
  • Collaborated with healthcare professionals to optimize patient care and outcomes
  • Provided exceptional customer service and assistance in filling prescriptions.
  • Operating pharmacy software to fill prescriptions accurately and efficiently.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Key holder

Claire's
12.2020 - 12.2021
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized
  • Submitted reports to senior management to add in business decision making and planning
  • Made sure my sales goal was accomplished
  • Counted out cash drawers and balanced totals.

Associate

Famous footwear
03.2020 - 04.2020
  • Build generated sales reports and presentations for senior management
  • Used in-store systems to locate inventory and place specific orders for customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Diploma - class of 2020

gila ridge
01.2020

Skills

  • Multitasker, bilingual (English and Spanish), work great under pressure, great customer service Time management,Relationship building, money handling

Timeline

Sales Associate

Red Wing Shoes
02.2025 - Current

certified pharmacy tech

Walgreens
04.2023 - 01.2025

Key holder

Claire's
12.2020 - 12.2021

Associate

Famous footwear
03.2020 - 04.2020

Diploma - class of 2020

gila ridge
Brisa Martinez