Brisa Martinez
Yuma,Arizona
Summary
Certified pharmacy technician
Overview
5
5
years of professional experience
Work History
Sales Associate
Red Wing Shoes
02.2025 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
certified pharmacy tech
Walgreens
04.2023 - 01.2025
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Identify the needs of customers promptly and efficiently
- Help to protect the community by offering vaccines
- Resolved prescriptions rejection issue like third party billing
- Collaborated with healthcare professionals to optimize patient care and outcomes
- Provided exceptional customer service and assistance in filling prescriptions.
- Operating pharmacy software to fill prescriptions accurately and efficiently.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Key holder
Claire's
12.2020 - 12.2021
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized
- Submitted reports to senior management to add in business decision making and planning
- Made sure my sales goal was accomplished
- Counted out cash drawers and balanced totals.
Associate
Famous footwear
03.2020 - 04.2020
- Build generated sales reports and presentations for senior management
- Used in-store systems to locate inventory and place specific orders for customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Diploma - class of 2020
gila ridge
01.2020
Skills
- Multitasker, bilingual (English and Spanish), work great under pressure, great customer service Time management,Relationship building, money handling
Timeline
Sales Associate
Red Wing Shoes
02.2025 - Current
certified pharmacy tech
Walgreens
04.2023 - 01.2025
Key holder
Claire's
12.2020 - 12.2021
Associate
Famous footwear
03.2020 - 04.2020
Diploma - class of 2020
gila ridge