Brisa M Rodriguez
Belle Glade,FL
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Host
Gary Racks Farmhouse Kitchen and Racks Fish House
Delray Beach, FL
12.2024 - Current
- Warmly greeted and escorted guests to their assigned tables.
- Presented menus and daily specials to seated guests while ensuring they had napkins, water, and silverware.
- Coordinated with the waitstaff, kitchen, and managers to ensure each guest was assigned and satisfied with their service.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Cashier
Normans Drive Thru
Belle Glade, FL
04.2024 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Retail Sales Associate
AutoZone Auto Parts
09.2023 - 04.2024
- Provided great customer service.
- Operated cash registers and follows established cash handling procedures.
- Maintained store appearance and merchandising standards as directed.
- Assisted customers with automotive parts.
- Provided honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Wellington High
Wellington, FL05-2023
Skills
- Phone Etiquette
- Outstanding customer service skills
- Knowledge of cash handling
- Excellent communication skills
- Outgoing personality
- Ability to meet sales
- Dependable
Languages
Spanish
English
Timeline
Host
Gary Racks Farmhouse Kitchen and Racks Fish House
12.2024 - Current
Cashier
Normans Drive Thru
04.2024 - 09.2024
Retail Sales Associate
AutoZone Auto Parts
09.2023 - 04.2024
High School Diploma -
Wellington High