Summary
Overview
Work History
Education
Skills
Timeline
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Sarai Nojima

Honolulu

Summary

Dynamic hospitality professional with a proven track record at Olomana Golf Links, excelling in customer service and guest relations. Adept at multitasking and team collaboration, I enhance guest experiences through effective communication and workflow optimization. Committed to delivering exceptional service while ensuring order accuracy and guest satisfaction.

Overview

2
2
years of professional experience

Work History

Host

Olomana Golf Links
Waimanalo, HI
08.2023 - 10.2025

Assisted with front desk operations as a receptionist for three years. Supported evening golf events as a host for one year. Provided excellent customer service to enhance guest experiences.

A+ Leader

Aikahi Elementary School
Kailua, HI
08.2024 - 05.2025

Assisted kindergarten students with homework completion. Facilitated engaging activities to promote learning. Guided children in arts and crafts projects.

Host

Lanikai Brewing Company
Kailua, HI
05.2024 - 08.2024

Assisted in hosting duties, ensuring smooth guest experiences. Supported team by bussing tables efficiently. Aided in food service, contributing to timely meal delivery.

Education

High School Diploma -

Kailua Highschool
Kailua, HI
05.2024

Skills

Customer service

  • Interactive communication skills
  • Phone etiquette
  • Greeting guests
  • Strong interpersonal skills
  • Exceptional communication
  • Effective multitasking

Team collaboration

Multitasking proficiency

Effective time management

Team player mentality

Exceptional communication

Adaptable to change

Telephone reception

Guest relations

Staff coordination

Group reservations management

Customer engagement

Task prioritization

Order accuracy

Sales strategies

Workflow optimization

Food allergy awareness

Online reservations

Guest feedback

Effective multitasking

Greeting guests

Customer service expertise

Cleaning and sanitation

Interactive communication skills

Phone etiquette

Food running

Table bussing

Guest complaint resolution

Guest seating

Guest engagement

Hospitality service expertise

Safe food handling

Complaint handling

Performance improvement

Upselling

Restroom servicing

Timeline

A+ Leader

Aikahi Elementary School
08.2024 - 05.2025

Host

Lanikai Brewing Company
05.2024 - 08.2024

Host

Olomana Golf Links
08.2023 - 10.2025

High School Diploma -

Kailua Highschool
Sarai Nojima