Sales Associate
PIA Collections
03 2024 - 10 2024
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Greeted customers warmly and offered assistance.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Organized merchandise displays to promote higher levels of customer engagement.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Engaged with guests to understand and anticipate customer service needs.
- Performed cash register operations accurately according to company guidelines.
- Established a positive rapport with customers by delivering friendly, personalized service.
- Built relationships with potential customers by providing helpful advice on product selection.
- Encouraged customers to make additional purchases and suggested relevant items.
- Followed checklist to complete retail store opening and closing activities.
- Opened and closed cash registers, balanced cash drawers, and made deposits.