Bria Rhoads
West Jefferson,OH
Summary
Dedicated student at Clark State Community College, majoring in nursing, with an active STNA license in the state of Ohio. Eager to advance my education and skills in the healthcare field, and gain clinical training/ hands-on experience to positively impact the lives of others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member, Server
Flyers Pizza
Grove City, OH
05.2023 - Current
- Assist in training new crew members on operational procedures and customer service standards
- Provide exceptional customer service, addressing concerns promptly and in a professional manner
- Work front counter, drive-thru and other areas including food preparation
- Demonstrate strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Utilize strong communication and problem-solving skills in a fast-paced setting
- Maintain cleanliness and organization of workstations and dining areas
- Monitor inventory, restocking supplies as needed to maintain operational efficiency
- Collaborate with team members to complete orders
Receptionist
Gallo and Cho Eye and Facial Plastic Surgery
Dublin, OH
10.2024 - 07.2025
- Coordinated communication between patients and healthcare providers to enhance patient experience
- Managed incoming referrals for new patients
- Managed patient appointments using electronic scheduling software
- Assisted in maintaining accurate medical records and documentation, updating as needed
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and office policies
Education
Nursing
Clark State Community College
Springfield, OH05-2029
High School Diploma -
Tolles Technical Career Center
Plain City, OH05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Attention to detail
Certification
STNA
Timeline
Receptionist
Gallo and Cho Eye and Facial Plastic Surgery
10.2024 - 07.2025
Crew Member, Server
Flyers Pizza
05.2023 - Current
Nursing
Clark State Community College
High School Diploma -
Tolles Technical Career Center