Briseida “Katia” Veizaga
Salt Lake City,UT
Summary
Results-driven retail professional with extensive merchandising experience, recognized for consistently exceeding sales goals and enhancing profitability. Skilled in coaching and team building, fostering an environment of continuous learning and collaboration. Strong problem solver who motivates teams to achieve objectives and maintain high customer satisfaction.
Overview
24
24
years of professional experience
Work History
GNC Store Manager
GNC
Park City, Utah
05.2023 - Current
- Managed daily store operations and maintained high standards of customer service.
- Trained and supervised team members on product knowledge and sales techniques.
- Developed promotional displays to enhance product visibility and drive sales.
- Conducted inventory management to ensure stock availability and accuracy.
- Resolved customer inquiries and complaints effectively to ensure satisfaction.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Assistant Store Manager / Lead Supervisor
Coach Outlet
Park City, USA
11.2017 - 04.2023
- Set and communicated goals to the team while endorsing, modeling, developing and motivating them to deliver Coach's selling and service expectations
- Monitored store performance consistently to meet and exceed sales goals
- Delegated and empowered team members, took initiative, ownership and accountability for the results of myself/team
- Delegated tasks and empowered team members while taking ownership and accountability for team results
- Approached challenges directly and took immediate action to correct situations.
- Conducted in-store audits, policy violations and inventory discrepancies by partnering with the Store Manager, District Manager and Asset Protection Department
- Implemented strategies to minimize inventory loss and maintain low shrink rates.
- Assumed key carrier role, managing opening and closing procedures of the store.
- Worked with the Store Manager to create a talent bench strength by actively recruiting and interviewing candidates
- Served as acting Store Manager during manager's absence, overseeing daily operations.
- Fostered positive relationships with team and customers by bringing best self to work, responding to team needs, and reading cues effectively
Assistant Manager
Levi's
Park City, USA
03.2015 - 11.2017
General Manager
Coldstone, Chicago Scoops
Park City, USA
02.2013 - 03.2015
General Manager
Rocky Mtn., Mrs. Fields, Pretzel Maker, TCBY & HGD
01.2003 - 02.2013
Education
Biochemistry & Pharmacy
Universidad Privada del Valle
Skills
- Bilingual Spanish/English
- Superb Planning & Execution Skills
- Self-Motivated
- MS Office Suite
- Goal Oriented
- Positive Attitude
- Trustworthy
- Team Builder
- Meets and/or Exceed Deadlines
- Flexible/Adaptable
- Dependable
- Time Management
- Integrity
- Management Support
- Patient
- Attention to Detail
Timeline
GNC Store Manager
GNC
05.2023 - Current
Assistant Store Manager / Lead Supervisor
Coach Outlet
11.2017 - 04.2023
Assistant Manager
Levi's
03.2015 - 11.2017
General Manager
Coldstone, Chicago Scoops
02.2013 - 03.2015
General Manager
Rocky Mtn., Mrs. Fields, Pretzel Maker, TCBY & HGD
01.2003 - 02.2013
Biochemistry & Pharmacy
Universidad Privada del Valle