Brisela Zamora
Summary
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Mortuary Transporter
Safe Haven Mortuary Transport
04.2023 - Current
- Provide client satisfaction through timely and efficient transportation services.
- Communicate thoroughly with families and mortuaries to ensure proper communication.
- Developed interpersonal skills to support families emotional needs.
- Communicate effectively with team to ensure proper removal procedures are in place.
Birthday Party Coordinator
Chuck E. Cheese
01.2021 - 02.2023
- Enhanced customer satisfaction by organizing memorable and well-executed birthday parties.
- Created schedules, delegated tasks to party hosts to create a stress-free experience for party guests.
- Managed party bookings and contacted party parents to maintain organized records and ensure clear communication throughout the planning process.
Team 2 Trainer
Chuck E Cheese
01.2021 - 02.2023
- Increased store sales by using upselling techniques
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Trained new cashiers while providing learning tools to accommodate diverse learning styles within the team.
- Greeted customers entering store and responded promptly to customer needs.
Education
No Degree - Criminal Justice
California State University - Fullerton
Fullerton, CA06.2027
Skills
- Effective problem solving skills
- Event Planning
- Food service knowledge
- Client Relationship Development
- Customer Service
- Bilingual
Volunteer Work
- Greeter at Freedomhouse Church, welcome current and new guests with friendly environment.
- Answer any questions, and create conversation to provide a great experience for guests at church.
Timeline
Mortuary Transporter
Safe Haven Mortuary Transport
04.2023 - Current
Birthday Party Coordinator
Chuck E. Cheese
01.2021 - 02.2023
Team 2 Trainer
Chuck E Cheese
01.2021 - 02.2023
No Degree - Criminal Justice
California State University - Fullerton
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