Briseyda Rivera Rivas
Mount Sinai South Nassau
Hicksville
10
years of professional experience
Experienced bilingual professional with a background in insurance authorization and front desk management. Strong in customer service, team collaboration, and attention to detail. Known for supporting patients, handling scheduling needs, and keeping daily tasks organized and efficient.
Work History
Insurance Authorization Rep
4 Years 6 Months- Obtained prior authorizations from payors for imaging and specialty services.
- Verified insurance eligibility and benefits for scheduled procedures.
- Help patients schedule appointments when needed.
Assistant Front Store Manager
5 Years- Supervised front desk operations, delivering exceptional customer service and enhancing customer satisfaction.
- Managed bookkeeping responsibilities, supporting accurate financial records and efficient store operations.
- Assisted customers with their needs in a friendly and professional manner, fostering positive shopping experiences.
Education
High School Diploma
Cosmetology Diploma
Skills
Customer service and client relations
Bilingual: English and Spanish
Communication and teamwork
Insurance verification
Multitasking
Creativity and party decorating skills
Timeline
Insurance Authorization Rep
Mount Sinai South Nassau
04.2022 - CurrentRead More
Assistant Front Store Manager
ShopRite
04.2017 - 04.2022Read More
Hicksville High School
High School Diploma
Read More
Nassau BOCES Career & Technical Education Center
Cosmetology Diploma
Read More