Brishely Salcedo
Minneola,FL
Summary
Driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives.
Overview
2
2
years of professional experience
Work History
Supervisor
Sky Zone
Clermont, Florida
03.2022 - Current
- Performed with leadership during high volume periods and when additional guidance was needed.
- Displayed exceptional customer service under high pressure periods and fast-paced environment
- Supervised all operational activities while ensuring quality standards are met at all times.
- Trained new hires on company policies and procedures as well as job-specific skills and techniques.
- Delegated daily tasks to team members to optimize group productivity and developed daily schedules.
- Helped mitigate and resolve data issues by analyzing situation and implementing creative solutions.
- Conducted staff meetings with coordination among peers supervisors, and created KPI
- Directed and organized large event groups, ensuring guests' enjoyment throughout their stay.
- Managed check-ins and check-outs, and assisted guests with any inquiries they had during their visit.
- Knowledgeable on call center duties such as, responding emails, scheduling events, directing individuals to appropriate departments, and answering calls.
Information Desk & Therapist Assitant Volunteer
South Lake Hospital
Clermont, Florida
06.2022 - 08.2022
- Directed people in finding room locations around the hospital.
- Distribute any mail received.
- Assisted wheelchair-bound patients in reaching their desired destination.
- Assist physical therapy specialist with patients.
- Maintenance of equipment.
- Check any paperwork missing.
Front Desk Receptionist Volunteer
Mike Conley Hospice House
Clermont, Florida
06.2023 - 07.2023
- Greeted incoming visitors.
- Assisted nurses during COVID by checking temperatures.
- Managed intake forms.
- Maintained front desk area sanitized and organized.
Education
High School Diploma -
Lake Minneola High School
Minneola, FL05-2024
Skills
- Spanish Speaker
- Problem Solving
- Interpersonal skills
- Reliability
- Safe Operations Management
- Efficient
- Developed SOP's
- Flexibility
Accomplishments
- Quarterly supervisor award.
- Achieve numerous awards from outstanding customer service provided by surveys.
Timeline
Front Desk Receptionist Volunteer
Mike Conley Hospice House
06.2023 - 07.2023
Information Desk & Therapist Assitant Volunteer
South Lake Hospital
06.2022 - 08.2022
Supervisor
Sky Zone
03.2022 - Current
High School Diploma -
Lake Minneola High School
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