Britani Johnson
Macon,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
Committed to maintaining professional relationships to increase profitability and drive business results.
Methodical Unit Secretary eager to apply 5 years of success in administrative roles. Well-versed in managing nursing station calls, appointments and paperwork with efficiency and quality. Hardworking and eager to assist with meeting team objectives in a dynamic healthcare environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Materials Technician
Select Medical Hospital
Macon, GA
08.2021 - Current
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Maintained inventory and ordered new supplies to meet expected needs.
Unit Secretary
Piedmont Hospital
Macon, GA
07.2015 - 04.2022
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained rapport with physicians, nurses and other healthcare personnel.
- Provided information for patient admissions and discharges to foster timely processing.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
Cashier
Walmart
Macon, GA
08.2009 - 07.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Kentucky Fried Chicken
Macon, GA
11.2006 - 12.2009
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Performed cash, card and check transactions to complete customer purchases.
Education
Human Resource Management
Southern Crescent Technical College
Griffin, GA05.2022
Some College (No Degree) - Certified Nursing Assistant
Endurance Holistic Health
Macon, GaHigh School Diploma -
Northeast High School
Macon, GA05.2008
Skills
- Customer Service
- Microsoft Office
- Office Supplies and Inventory
- Incoming Call Reception
- Medical Recordkeeping
Certification
- Human Resource Management Specialist
- CNA - Certified Nursing Assistant
Timeline
Materials Technician
Select Medical Hospital
08.2021 - Current
Unit Secretary
Piedmont Hospital
07.2015 - 04.2022
Cashier
Walmart
08.2009 - 07.2015
Cashier
Kentucky Fried Chicken
11.2006 - 12.2009
Human Resource Management
Southern Crescent Technical College
Some College (No Degree) - Certified Nursing Assistant
Endurance Holistic Health
High School Diploma -
Northeast High School
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