Britanie Hill

Alabama Oncology

Birmingham, AL

08.2016 - Current

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Communicated directly with doctors offices via telephone, fax, and email.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Assisted in preparation, distribution, and storage of pharmaceuticals.
Counted, measured, and compounded medications following standard procedures.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Stocked, labeled and inventoried medication to keep accurate records.
Maintained drug inventory levels by ordering necessary medications and supplies.
Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Reviewed and verified customer information and insurance provider information.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.