Britany Bench
California City,CA
Summary
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
8
8
years of professional experience
Work History
Lead Appointment Line Clerk
412 Medical Group
08.2021 - Current
- Courteously receiving incoming telephone calls and taking messages as needed
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Scheduling, rescheduling, and canceling patient appointments as required
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Program Assistant
Child Development Center
11.2016 - 08.2021
- Supporting child development from 6 weeks- 5 years of age
- Supporting teachings of language, literacy, physical development, and enhancing social skills
- Developed strong relationships with families, regularly updating child progress and establishing trust.
- Adapted lesson plans according to individual learning styles resulted in better comprehension for all children.
Ultrasound Externship
Lynwood Medical Imaging
12.2020 - 05.2021
- Contacting patients to confirm scheduled appointments
- Explaining sonographic procedures to patients, answering questions, preparing patients by applying the gel to the skin, and positioning the patients on the table
- Monitoring and caring for patients to ensure their safety and comfort during the procedures
- Presenting the sonograms and preliminary findings to the Physicians
- Completing the appropriate documentation and maintaining patients' histories and medical records
Education
Associate of Applied Science -
High Desert Medical College
Lancaster, CA11.2021
Ultrasound Tech Certificate -
High Desert Medical College
Lancaster, CA10.2020
Skills
- Proficient typing skills
- Relationship-building skills
- Staff Management
- Telephone Etiquette
- Organization and time management skills
- Attention to detail
- Assertiveness
- Flexibility
Timeline
Lead Appointment Line Clerk
412 Medical Group
08.2021 - Current
Ultrasound Externship
Lynwood Medical Imaging
12.2020 - 05.2021
Program Assistant
Child Development Center
11.2016 - 08.2021
Associate of Applied Science -
High Desert Medical College
Ultrasound Tech Certificate -
High Desert Medical College
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