Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

BRITANY GOMEZ

Highland Mills,NY

Summary

Well-rounded candidate with a passion for providing exceptional customer service. Possesses strong organizational and time management skills, and a thorough understanding of all food and beverage menus. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously. Reliable and friendly foodservice worker with years of experience in fast-paced restaurant environments. Skilled at taking orders, memorizing menu items, and delivering excellent customer service. Highly organized and efficient multitasker with a knack for anticipating customer needs. Enthusiastic individual well-versed in the hospitality industry. Possesses great interpersonal and communication skills and a passion for delivering superior customer service. Skilled in taking orders, handling payments, and delivering food and beverages in a timely manner.

Overview

7
7
years of professional experience

Work History

Stylist Sales Associate

Kendra Scott
07.2024 - Current
  • Enhanced store sales by skillfully cross-selling and upselling related products to clients based on their needs and preferences.
  • Connected and engaged with customers to understand styling needs.
  • Worked closely with store management to set and achieve individual sales targets, contributing to overall team success.
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty.
  • Embraced fashion and understood market trends to articulate in client interactions.
  • Translated inspiration into action by solving customer styling needs.
  • Supported effective organization of the back room.
  • Ensured cleanliness of storage area.

WAITRESS, BARTENDER

Marios
12.2017 - 01.2025
  • Facilitated positive customer service at Mario's restaurant to over50 patrons at any given time through knowledgeable recommendations of menu offerings, timely service, and a strong ability to multitask
  • Operated pos terminals to input customer orders, swiped credit cards and entered cash amounts received in a50+ seat restaurant
  • Memorized over30 menu items and rotating specials in order to customize recommendations to guests

Sales Associate

Coach Outlet
08.2024 - 12.2024
  • Promoted specific products through thoughtful shelf organization.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Used in-store system to locate inventory and place special orders for customers.
  • Completed daily tasks including shipping, receiving, stock location, inventory, and replenishment of items on the sales floor.
  • Received and processed incoming and outgoing merchandise, organized and saw to the upkeep of the in-store warehouse and sales floor.

Team Lead

Pandora Jewelry
11.2023 - 11.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Directed and coordinated back-of-house activities.
  • Handled receipt of all deliveries meticulously.

SALES ASSOCIATE

Express
09.2022 - 02.2023
  • Greeted customers warmly and offered assistance
  • Helped customers find and select products
  • Kept work area clean, organized and free of clutter at all times
  • Performed cleaning tasks, keeping store neat and organized

Education

Associate in Science (A.S.) - Science, Nursing Candidate

Orange County community college
11.2025

High School Diploma - undefined

Monroe Woodbury high school
Monroe
08.2020

Skills

  • Independent self reliant but also a team player
  • Open to new idea and willing to learn new ways of doing things
  • Sales Expertise
  • Food Running
  • Table Bussing
  • Customer service
  • Greeting guests
  • Order taking
  • Attention to detail

LANGUAGES

English - Bilingual
Spanish - Bilingual

Timeline

Sales Associate

Coach Outlet
08.2024 - 12.2024

Stylist Sales Associate

Kendra Scott
07.2024 - Current

Team Lead

Pandora Jewelry
11.2023 - 11.2024

SALES ASSOCIATE

Express
09.2022 - 02.2023

WAITRESS, BARTENDER

Marios
12.2017 - 01.2025

Associate in Science (A.S.) - Science, Nursing Candidate

Orange County community college

High School Diploma - undefined

Monroe Woodbury high school
BRITANY GOMEZ