Hardworking, passionate, and personable professional that works well with clients. Outstanding work ethic with over 5 years of customer service experience.
Overview
11
11
years of professional experience
Work History
Stylist Sales Associate
Levis Strauss & Co
Grove City, PA
10.2023 - Current
Greet customers, provide excellent customer service, and answer questions about products sold at store.
Assisted customers in selecting clothing items based on their individual needs and preferences.
Organized boxes of shipment, put items out on floor that need restocked, back-stock items that are abundant on sales floor.
Demonstrated expert product knowledge including fit, fabric content, style options, providing advice on how best to wear each item purchased.
Created an inviting atmosphere through attentive service, friendly attitude, knowledge of products, fashion trends.
Sales Associate
J Crew
Grove City, PA
03.2024 - Current
Assisted customers with product selection, sizing and styling.
Greeted customers and provided exceptional customer service.
Processed credit card transactions quickly and securely while promoting discounts included in credit card sign ups.
Waiter
Olive Garden
Cranberry Township, PA
03.2021 - 06.2023
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Minimized customer wait times by taking and filling large volume of orders each day.
Waiter
Nonni's Corner Trattoria
Grove City , Pennsylvania
11.2016 - 03.2020
Provided an exceptional customer experience with a personable, welcoming attitude and genuine smile, recommended menu options that best match customers' needs and tastes, and followed up with guests throughout their stay to ensure all their needs were met.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
Checked order accuracy and food quality before delivering to customers
Used restaurant POS, calculated charges, issued table checks and collected payments from customers
Answered phones politely and promptly, accurately recording and confirming reservations and takeout orders
Crew Member
Veritas Arts/ Guthrie Theater
Grove City, PA
10.2019 - 03.2020
Greet patrons with personable attitude before live events and movies to set the stage for a wonderful user experience
Prepare and serve food and beverages including alcohol safely and efficiently during high-volume, high-demand events
Quickly and efficiently process payments and make accurate change
Busser/Dishwasher
Nonni's Corner Trattoria
Grove City, PA
10.2014 - 06.2016
Cleared and cleaned tables in front room to ensure up to standard dining experience for customers
Verified & stocked adequate levels of supplies as needed
Scrubbed, cleaned and sanitized all dishes and kitchenware
Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
Education
Some College (No Degree) - Music Production
Full Sail University
Winter Park, FL
Some College (No Degree) - Marketing And Communications
University of Akron
Akron, OH
Skills
Effective sales techniques
Team player
Self-directed
Strong work ethic
Detail-oriented
Effective customer upselling
Affiliations
Cleaned, painted and updated homes for needy with a church retreat over two summers
Self taught musician/ producer
Movie extra in The Happiest Season
Timeline
Sales Associate
J Crew
03.2024 - Current
Stylist Sales Associate
Levis Strauss & Co
10.2023 - Current
Waiter
Olive Garden
03.2021 - 06.2023
Crew Member
Veritas Arts/ Guthrie Theater
10.2019 - 03.2020
Waiter
Nonni's Corner Trattoria
11.2016 - 03.2020
Busser/Dishwasher
Nonni's Corner Trattoria
10.2014 - 06.2016
Some College (No Degree) - Music Production
Full Sail University
Some College (No Degree) - Marketing And Communications