- Getting involved in local advocacy groups to promote positive change in the community
- Offering time and support to shelters for the homeless, women, and animals Focus on Addiction Therapy
- Enjoy hobbies that combine physical activity with outdoor exploration
- Astrology
- Geocaching
- Hiking
- Camping
- I have a passion for photography and editing photos My Husband Has his Own Buiness always assisting
Britiney Webb
Olympia,WA
Summary
Compassionate Homecare Nurse Assistant skilled in HIPAA compliance, medication administration, and patient monitoring. Committed to advocating for patient needs and enhancing quality of life through individualized care plans.
Professional healthcare provider with strong background in home care. Ensures high standards of patient care, providing compassionate support and effective treatment. Skilled in patient assessment, care planning, and medication management. Known for reliability, adaptability, and seamless teamwork. Delivers impactful results through collaboration and patient-centered focus.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Homecare Nurse Assistant
Private Care
Olympia, WA
10.2020 - 02.2023
- Administered medications and treatments according to care plans and physician orders.
- Monitored patient vital signs and documented changes in health status.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Advocated for patient needs while managing complex cases to enhance overall quality of life.
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
- Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
- Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
- Assisted patients with activities of daily living to promote independence.
- Provided compassionate care for patients with chronic illnesses, alleviating stress and promoting optimal wellness.
Customer Service Representative
Lowes Distribution
Kirkland, WA
05.2016 - 02.2017
- Resolved customer inquiries and issues efficiently, maintaining high satisfaction levels.
- Processed orders accurately using inventory management systems to ensure timely fulfillment.
- Trained new team members on customer service protocols and software applications.
- Collaborated with cross-functional teams to streamline communication and improve service delivery.
- Monitored inventory levels, ensuring product availability for customer requests and reducing delays.
- Facilitated conflict resolution among customers, enhancing overall service experience and retention efforts.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Insurance Claims Adjuster
State Farm
Tacoma, WA
10.2012 - 06.2015
- Evaluated insurance claims to determine validity and coverage under policy guidelines.
- Collaborated with clients to gather necessary documentation and clarify claim details.
- Investigated intricate claims data, pinpointing trends and discrepancies to enhance reporting accuracy.
- Negotiated settlements with claimants, ensuring fair compensation aligned with company policies.
- Maintained comprehensive records of all claims activity in compliance with regulatory standards.
- Improved customer satisfaction by providing timely updates and resolutions to their claims inquiries.
- Developed positive relationships with policyholders, fostering trust through transparency during the claim process.
- Negotiated fair settlements for clients by effectively communicating with all parties involved in the claim process.
Education
High School Diploma -
Timberline High
Lacey, WA06-2007
Certified Nurse Cert. Drug Alcohol Therapy Advisor - Required For Certification
NewMarket Vocational
06-2007
Skills
- HIPAA compliance
- Medication administration
- Care plan adherence
- Care coordination
- Physician collaboration
- Housekeeping
- Patient transportation
- Recording vital signs
- Catheter care
- Patient monitoring
- Patient assessments
- End-of-life care
- Meal preparation
- Medical records management
- Fall prevention
- Home care
- Documentation
Certification
- Licensed Nurses Assistant - 2007-Current
- CPR First Aid Certified - 2006- Current
- Drug Alocohol Therapy Advisor -2013- Current
Interests
Timeline
Homecare Nurse Assistant
Private Care
10.2020 - 02.2023
Customer Service Representative
Lowes Distribution
05.2016 - 02.2017
Insurance Claims Adjuster
State Farm
10.2012 - 06.2015
High School Diploma -
Timberline High
Certified Nurse Cert. Drug Alcohol Therapy Advisor - Required For Certification
NewMarket Vocational