Britiniya Richards
Upper Marlboro
Summary
Dynamic Shift Leader with a proven track record in team motivation and cash handling. Skilled in training staff and enhancing operational efficiency, I excel in fostering a positive work environment while ensuring compliance with safety standards. Committed to delivering exceptional customer service and quality control assurance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Grant Hadsell
Upper Marlboro, MD
04.2026 - Current
- Supervised daily operations, ensuring compliance with safety standards and procedures.
- Trained new staff on operational processes and customer service best practices.
- Monitored team performance, providing constructive feedback to improve efficiency.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Medical Intern
Susan E. Jenkins
Upper Marlboro, MD
02.2026 - 03.2026
- Assisted healthcare professionals in patient examinations and procedures.
- Conducted patient interviews to gather medical histories and vital signs.
- Supported administrative tasks, including scheduling appointments and managing records.
- Collaborated with medical staff to ensure compliance with safety protocols.
- Engaged in continuous learning through training sessions and workshops on current medical practices.
- Managed time effectively, prioritizing patient care while balancing administrative tasks and educational requirements.
Team Member
John Chichester
Upper Marlboro, MD
03.2024 - 08.2025
- Assisted team in maintaining cleanliness and organization of work areas.
- Operated equipment and tools safely to perform daily tasks efficiently.
- Collaborated with team members to ensure timely completion of projects.
- Followed safety protocols to minimize hazards in work environment.
- Adapted quickly to new procedures and tasks as required by management.
- Supported training of new staff on operational processes and safety measures.
Education
High School Diploma -
Dr Henry A Wise Jr High School
12650 Brooke Ln,Uppermarlboro MD 2077205.2026
Skills
Positive attitude
Cash handling
Team leadership
Problem-solving
Team motivation
Training assistance
Creative problem solving
Customer service management
Client service
Client support
Quality control assurance
Certification
I am a Certified Clinical Medical Assistant (CCMA) who also holds professional certifications in Stop the Bleed® emergency response and ServSafe food safety protocols.
Languages
English
Full Professional
French
Limited Working
Timeline
Shift Leader
Grant Hadsell
04.2026 - Current
Medical Intern
Susan E. Jenkins
02.2026 - 03.2026
Team Member
John Chichester
03.2024 - 08.2025
High School Diploma -
Dr Henry A Wise Jr High School