Britney Augson
Chesapeake,VA
Summary
Dynamic Correctional Sergeant with a proven track record at St. Brides Correctional Center, skilled in de-escalation techniques and emergency response. Successfully trained staff in conflict resolution, enhancing team effectiveness. Committed to policy enforcement and maintaining safety standards, fostering a secure environment for rehabilitation and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Correctional Sergeant
St. Brides Correctional Center
10.2020 - Current
- Supervised daily operations, ensuring adherence to safety protocols and institutional regulations.
- Trained and mentored junior staff in conflict resolution and effective communication techniques.
- Coordinated inmate activities, promoting rehabilitation through structured programs and workshops.
- Conducted regular inspections of facilities to maintain security standards and operational integrity.
Sales Associate
AutoZone
04.2016 - 10.2020
- Delivered exceptional customer service, enhancing overall customer satisfaction and loyalty.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Trained new sales associates on product knowledge and effective sales techniques.
- Assisted in visual merchandising, optimizing store layout for improved customer engagement.
- Built strong relationships with customers, addressing inquiries and resolving issues promptly.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
Packer
Clark Transfer and Storage
04.2015 - 10.2020
- Operated packaging equipment to ensure efficient and accurate packing of goods.
- Maintained inventory accuracy through regular stock checks and updates.
- Collaborated with team members to streamline packing processes and reduce delays.
- Trained new staff on safety protocols and proper packaging techniques.
- Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.
Education
High School Diploma -
Indian River High School
Chesapeake, VA06-2011
Skills
- De-escalation techniques
- Emergency response
- Body searches
- Policy enforcement
Certification
- Field Training Officer - 2023
- Correctional Crisis Intervention Team-2024
- Lawful Interviewing -2024
- Lead Sergeant Career Progression Program -2025
Timeline
Correctional Sergeant
St. Brides Correctional Center
10.2020 - Current
Sales Associate
AutoZone
04.2016 - 10.2020
Packer
Clark Transfer and Storage
04.2015 - 10.2020
High School Diploma -
Indian River High School