Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
2
2
years of professional experience
Work History
Banking Customer Service Representative
Global Payments
Atlanta, GA
12.2024 - Current
Provided excellent customer service by responding promptly to requests or inquiries.
Received telephone calls from customers regarding their accounts or services provided by the bank.
Explained banking procedures and regulations to customers accurately.
Resolved customer complaints or escalated them to the appropriate personnel as needed.
Sales Associate
Harlow payments
Dallas, Texas
07.2024 - 12.2024
Maintained knowledge of sales and promotions, return policies and security practices.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Developed promotional strategies to increase sales volume.
Greeted customers to determine wants or needs.
Credit Specialist
Afni
Houston, Texas
06.2023 - 06.2024
Determined credit approval based on financial standing, credit records and payment history.
Reviewed accounts for signs of fraud and non-payment issues.
Ensured that all documents are filed accurately according to established procedures.