Britney Biggs
Fort Smith,AR
Summary
Dynamic and dedicated PCA/Care Giver with a proven track record at Home Instead, specializing in compassionate care and emotional support for clients. Committed to improving the well-being of individuals with dementia and alzheimer's. Successfully enhanced staff productivity through training programs and efficient scheduling methods, ensuring high-quality service as an Executive House keeper.
Overview
8
8
years of professional experience
Work History
PCA/Care Giver
Home Instead
01.2022 - Current
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
- Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
- Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
Executive Housekeeper
Residence Inn Marriott
06.2017 - 09.2020
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
- Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
- Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
- Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
Education
GED -
Southside High School
Fort Smith, AR2009
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Dementia care
- Compassionate care
- Meal preparation
- Medication reminders
- Mobility support
- Family support
Timeline
PCA/Care Giver
Home Instead
01.2022 - Current
Executive Housekeeper
Residence Inn Marriott
06.2017 - 09.2020
GED -
Southside High School
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