Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Britney Brcka

Britney Brcka

Ames,IA

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.


Overview

5
5
years of professional experience

Work History

Sales Floor Associate

TJX Companies
05.2024 - 01.2025
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Utilized customer feedback to improve services and apply best practices.

Architectural Summer Intern

Hy-Vee Construction
05.2023 - 08.2023
  • Collaborated with Hy-Vee's engineering team to complete architectural design proposals on new and existing stores
  • Used software including Revit, Sketchup, and AutoCAD to create legible drawings to present to clients
  • Completed site visits to oversee the construction process of new stores

Online Personal Shopper

Hy-Vee
05.2020 - 08.2021
  • Selected the highest quality grocery, meat, and produce for customers in a timely manner
  • Assisted customers in store to find items they are looking for
  • Provided excellent customer service to customers in store and over the phone

APEX Architecture and Engineering Intern

Waukee Aspiring Professional Experience (APEX)
04.2020 - 05.2020
  • Experienced a professional learning atmosphere, learning design and strategy skills while collaborating with local firms
  • Used Revit and AutoCAD to complete schematic design and design development
  • Completed a variety of conceptual projects ranging from retail to commercial architecture

Education

Bachelor of Architecture -

Iowa State University
Ames, IA
05.2025

High School -

Waukee High School
Waukee, IA
05.2020

Skills

  • Adobe CC
  • Microsoft Office 365
  • Gmail
  • Microsoft Office
  • 3ds Max
  • Point-of-sale system
  • Sales floor recovery
  • Complaint resolution
  • Follow-up skills
  • Customer service

Timeline

Sales Floor Associate

TJX Companies
05.2024 - 01.2025

Architectural Summer Intern

Hy-Vee Construction
05.2023 - 08.2023

Online Personal Shopper

Hy-Vee
05.2020 - 08.2021

APEX Architecture and Engineering Intern

Waukee Aspiring Professional Experience (APEX)
04.2020 - 05.2020

Bachelor of Architecture -

Iowa State University

High School -

Waukee High School

Similar Profiles

CREATE PROFILE